Xtracap Fintech - Specialist - Human Resources - Learning & Development

About the job

Human Resources Specialist Learning & Development

Location: National Capital Region

Company: Xtracap Fintech India Pvt Ltd

Full-Time | Immediate Joiners Preferred

About Xtracap

Xtracap Fintech India Pvt Ltd is a next-generation digital lending platform transforming last-mile distribution by providing instant, tech-enabled working capital solutions. We empower brands, distributors, and small businesses across Tier 2/3 cities through our AI-driven underwriting, supply chain finance solutions, and 100% digital engagement model.

Aligned with the Digital India mission, were driving formalization in the MSME sector and fueling local GDP growth.

Role Overview

We are seeking a Human Resources Specialist Learning & Development with expertise in designing, delivering, and managing product and process training for our sales teams across India.

The ideal candidate will bring a strong understanding of lending, fintech, and supply chain finance, and will play a key role in enabling field teams to excel in business acquisition, product adoption, and customer engagement.

This role requires a blend of strategic planning and hands-on training delivery, with the ability to travel for in-person sessions while also leveraging remote learning tools.

Key Responsibilities

- Learning Program Design: Develop training content and modules for product, process, and compliance for the sales force.

- Sales Team Enablement: Conduct onboarding and refresher training for field sales teams pan-India.

- Domain Knowledge Building: Create and deliver content on lending models, fintech trends, and supply chain finance processes.

- Training Delivery: Use a mix of classroom sessions, on-the-job coaching, and digital learning tools to engage learners.

- Content Development: Collaborate with marketing, product, and operations teams to create updated training materials.

- Performance Tracking: Monitor and measure training effectiveness through assessments, feedback, and sales KPIs.

- Continuous Improvement: Refine training methodologies based on team performance and market feedback.

- Travel & Remote Coordination: Conduct field visits for in-person sessions while managing remote training programs.

Qualifications & Skills

- Bachelors degree in Human Resources, Business Administration, or a related field (Masters preferred).

- 3+ years of experience in L&D or Sales Training within lending, fintech, BFSI, or FMCG sectors.

- Strong understanding of supply chain finance and distribution models.

- Excellent communication, facilitation, and presentation skills.

- Experience in creating digital learning content and using LMS tools.

- Data-driven mindset with the ability to track training ROI.

- Willingness to travel frequently and work remotely.

Why Join Us?