Health insurance

Free meal

Nreach Online Service Reviews by Employees

Key Responsibilities - Close customer tickets and respond to customer queries via email or chats. - Ensure SLA and CSAT. - Constant upgrade of your skills on the Xoxoday products and the features. - Technical and debugging knowledge of issues. What are we looking for? - An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players. - 2+ years of experience in customer service role handling technical queries. - Eye for detail and ability to comprehend the issue. - Ability to work with data, generate and analyse reports. - Excellent oral and written communication and people interaction skills. - Work independently and own the raised matter till closure. - Comfortable working with technology applications. - Hands-on experience with ticketing software like Freshdesk. - Comfortable working with flexible shifts - Work experience in SAAS companies is an added advantage

Anywhere in India/Multiple Locations

Xoxoday - Customer Support Specialist 

Job Description for Xoxoday - Customer Support Specialist  in Giift in  Anywhere in India/Multiple Locations for (2-6) years of experience. Apply Now!