The People Process Manager enables the end-to-end governance, optimization, and continuous improvement of processes within a defined journey of the employee lifecycle (portfolio). This role is pivotal in driving process excellence, compliance, and performance across all geographies, functions, and business units, leveraging organizational capabilities to enhance the employee experience and deliver on strategic aspirations.

Key Activities Within This Role:

Process Governance and Continuous Improvement:

- Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio).

- Implement the vision and strategic direction for end-to-end process management.

- Project manage and report on execution of process strategy and improvement initiatives.

- Develop business cases to quantify the impact of process strategic initiatives.

- Engage stakeholders to influence change and drive adoption across the employee lifecycle journey.

- Provide impact assessment and analysis support for non PxPE driven initiatives as they relate to any changes to process within the people lifecycle.

- Align Knowledge & Content Management with the governance model for end user and people practitioner knowledge.

Process Design and Architecture:

- Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio).

Process Oversight:

- Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio).

- Implement the vision and strategic direction for end-to-end process management.

- Project manage and report on execution of process strategy and improvement initiatives.

- Develop business cases to quantify the impact of process strategic initiatives.

- Engage stakeholders to influence change and drive adoption across the employee lifecycle journey.

Employee Experience Integration:

- Own the governance and ongoing improvement of processes within a designated employee lifecycle journey (portfolio).

- Implement the vision and strategic direction for end-to-end process management.

- Project manage and report on execution of process strategy and improvement initiatives.

- Develop business cases to quantify the impact of process strategic initiatives.

- Engage stakeholders to influence change and drive adoption across the employee lifecycle journey.

Technology Enablement:

- Design and build processes that are optimized for automation and the integration of AI technologies, including GenAI and Agentic AI capabilities.

- Collaborate with IT and digital teams to ensure process architectures support scalable automation and advanced AI-driven solutions.

- Drive the adoption and effective use of enterprise-level IT systems and platforms, including workflow automation tools, ERP systems, and data management solutions, to enable process efficiency and intelligent decision-making.

- Apply IT governance and security principles to ensure the confidentiality, integrity, and availability of process-related systems and data.

- Continuously evaluate emerging technologies and AI advancements to identify opportunities for process innovation and enhanced employee experience.

Data Interpretation and Analysis:

- Utilize data analytics tools and techniques to generate process insights and inform decision-making.

- Identify trends, patterns, and opportunities for process optimization based on data analysis.

- Develop and monitor key performance indicators (KPIs) and metrics to measure and improve process performance.

Key Deliverables Within This Role:

- The People Process Manager will be the focal point for a portfolio of processes within the people lifecycle. Within this portfolio the following deliverables will be owned by this role:

1) Identify as the main touchpoint (go to person) for wider Worley for any process question, issue, opportunity arising within this portfolio.

2) Inventory all current process documentation within this portfolio and assess gaps to standard.

3) Create experiential journey maps and personas

4) Identify and actively communicate with key stakeholders/partners impacted by this process to ensure all pain points are identified for analysis and prioritization.

5) Translate all existing process documentation into a standard format.

6) Understand the moments that matter for all personas within future process design.

7) Identify all future opportunities for streamlining, simplification, outsourcing and automation.

8) Propose the prioritization and backlog for all identified process opportunities for roadmap inclusion.

9) Determine process metrics within and across future processes.

10) Identify and communicate change impacts based on process change and liaise with team members across change and operations to ensure these changes are supported and realized.

11) Determine RASCI as required within the process.

12) Own level 3 and level 4 documentation within the portfolio.

13) Review and assess any deviation of process from globally driven initiatives.

14) Collates and analyses data for ongoing operations (metrics, landscape, controls, FTEs)