Wipro - Lead - Business Analyst - Insurance Domain

Act as domain lead Business Analyst across a series of projects and workstreams within the digital transformation of the Policy Administration activities for a major Savings & Retirement business within the UK Life & Pensions sector.

Broad knowledge of the UK Savings & Retirement sector, particularly both individual and workforce pensions

- Significant Customer Services Transformation experience (multiple projects)

- Subject matter knowledge of core policy servicing processes (including scheme set up, customer service management, complaints, policy transfer processes)

- Core consulting skillset and / or significant industry experience in a strategic change capacity within the Insurance sector, with focus on core business analysis competencies

- Experience working in a hybrid or agile development area (e.g. developing user stories, working in scrum teams)

- Strong project management and stakeholder communication skills

- Exposure to digital and platform technologies in the UK Savings & Retirement

- Strong presentation skills, including verbal presentation and developing compelling PowerPoint presentations.

Desirable skills:

Deep Platform Experience (FNZ ideally, TCS BaNCS, Sonata, iPipeline also useful)

- Awareness of market trends in Insurance and specifically in Digital Underwriting, Customer Journey Transformation

- Knowledge and experience of Low / No-Code platforms (e.g. Appian)

- Data Analytics, AI and Machine Learning experience or exposure (particularly in the Insurance space with platforms such as KOFAX, Five9, Avaamo).