Job/Soft skill training

Health insurance

Professional degree assistance

Child care facility

Cafeteria

International/On-site exposure

Office cab/shuttle

Office gym

Free meal

Rewards & recognition

Paternity leaves

WFH setup

Maternity leaves

Performance bonus

Gifts on festivals

Whitehat jr Reviews by Employees

Sales Manager

Teacher

Coding Instructor

Intern

Coding Teacher

Relationship Manager

Sales Intern

Assistant Manager

Teacher Educator

Manager

Concierge Executive

PRE Sales Executive

Director

Sales Executive

Instructor

Quality Analyst

Mentor

Music Teacher

Senior Sales Manager

Team Lead

Presales Intern

Executive

Operations Manager

Technical Support Engineer

Academic Counsellor

Teacher and Mentor

Team Manager

Online Tutor

Sales

Operations Executive

Educator

Technical Support Executive

Computer Teacher

Trainer

User Engagement Lead

Data Analyst

Recruitment Executive

Concierge

Business Development Executive

Education Instructor

Director Teacher

Senior Manager

Maths Teacher

Sales Director

Computer Instructor

Customer Service Executive

Team Lead Operations

Talent Acquisition Executive

Business Analyst

Internship Trainee

HR Recruiter

Curriculum Associate

Manager Talent Acquisition

HR Executive

Team Leader (Nontechnical)

Business Development Manager

Customer Support Executive

Senior Operations Manager

Software Engineer

ORM Executive

Assistant Manager Operations

Training Manager

Sales Manager 1

Special Education Teacher

HR Intern

Associate Director

Sales Team Leader

Tutor

Salesforce Administrator

Guitar Teacher

Assistant Sales Manager

Manager Sales & Marketing

Customer Service Professional

Customer Care Executive

Customer Service Associate

Sales & Marketing

HR Manager

Presales Consultant

Operations Associate

Sales Trainer

Salesman

Sales Officer

Area Sales Manager

Coding Educator

Training and Recruitment Manager

BD Executive

Coding Executive

Background An incredibly rare opportunity for a detail-obsessed operations expert to join a well-funded early stage Ed Tech start-up backed by bulge-bracket VCs and an award winning management team. The founder is highly reputed with a blue chip pedigree and a history of successful exits. Prototype has blockbuster results, targeting an immediate $1.1+ Billion market, enabling tremendous wealth generation in a short time for a dynamic, analytical growth hacker, ideally with some ed-tech experience. Role - Call Center Sr.Manager Operations/Lead Field: Ed-Tech. Responsibilities - Partner Management: The Call Centre Lead will be responsible for managing the call centre partner and its end to end performance. - Recruitment and Training: Recruiting of technical / non-technical executives, their training and certification. Capable of expanding the operations 2x every month - scaling from 0 to 250 in 3 months. - Operations Management: The individual has to manage the entire call-center operations connecting through multiple geographies and locations, managing flow, intake and output. Critical to be very passionate about a) Massive Detail Orientation b) Auditing c) Training and Measurement. c) Expanding into international markets - Performance Improvement: Improve call centre performance by using deep analytics, auditing and execution of new ideas. Productivity per person of the call centre to be increased 20% every month by identifying opportunities for process / operational / tech improvements and executing them. - Backed by a reputed founder and two of the Top 3 India VCs, this is a once-in-a-lifetime chance to make tremendous wealth and see a business being built from scratch for an exceptional growth hacker/operations wizard.

Mumbai

WhiteHat Jr - Director/Senior Manager - Call Center Operations 

Job Description for WhiteHat Jr - Director/Senior Manager - Call Center Operations  in WhiteHat Jr  in  Mumbai for (6-8) years of experience. Apply Now!

WhiteHat Jr - Director/Senior Manager - Call Center Operations  | iimjobs.com