Role Purpose:

The primary purpose of this role will be to develop and manage client relationships and deliver the proposition in line with client engagement and advice delivery framework.

Key Responsibilities:

Financial:

- To contribute to the achievement of the financial targets and business composition goals of the firm.

- Identify and build high-quality client relationships within the target segment through networking measures and by cultivating existing relationships that yield meaningful referrals.

- Adopt efficient pricing and cost-control measures to ensure profitable client relationships.

- Undertake initiatives to drive increase in shared wallet of existing relationships.

- Support marketing initiatives e.g. special campaigns, events, presentations etc.

Client:

- Ensure a high degree of client engagement and satisfaction by maintaining high standards of conduct and service in the delivery of the proposition.

- Achieve good client outcomes through proper client profiling and ensuring that wealth managers follow model portfolios, house views, and product suitability and disclosure guidelines.

- Minimize instances of client complaints and ensure that complaints are resolved within defined turnaround times.

- Obtain and apply client insights to aid the enhancement of client experience and to improve the service delivery model.

Risk and Governance:

- Comply with regulations and internal policies and procedures to ensure that the firm achieves the desired assurance, audit and regulatory review and rating.

- Contribute to systemization and platform strengthening to achieve scale and sustainability.

- Maintain the confidentiality of sensitive information.

- Manage financial, regulatory, and reputational risk for the firm and its clients prudently.

People:

- Foster teamwork and collaboration at all levels of the organization.

- Spend time on knowledge enhancing initiatives and secure mandatory certifications and licenses, wherever applicable; adhere to the personal development plan.

Key Role Requirements:

Education:

- Preferably Master's in Business Administration (MBA) or equivalent in a related field (Investments, Finance, Law, Accounting/Tax, Economics) or an equivalent combination of education.

Certifications:

Mandatory:

1. NISM VA

2. NISM 21A

Preferred:

1. CFP

2. CPA

3. CFA

4. CIMA

Technical Skills:

- Deep understanding of financial planning principles.

- Knowledge of various investment products, asset classes, and investment strategies and their associated risks.

- Reasonable understanding of securities laws, financial industry regulations, and ethical standards.

- Proficiency in using investment management tools and Customer Relationship Management (CRM) systems.

- Strong communication skills.

Behavioral Attributes:

- Being able to handle information with discretion and maintain client confidentiality.

- Strong interpersonal skills.

- Display empathy and a client-centric mindset.

- Hold high professional standards.

- Being highly resilient.

- A keen attention to detail.

- Effective negotiation skills.