WAISL - Head - Talent Development & Management

- Define and implement a robust role taxonomy and skill-dictionary across technology, operations, and service domains.

- Lead role mapping & job leveling to ensure clarity in roles, skills, career paths and capacity planning.

- Design and maintain functional, technical, leadership learning roadmaps; introduce programs such as coaching, mentoring, stretch assignments

- Institutionalize digital learning platforms (LMS, micro-learning, blended learning) and build culture of continuous learning.. Establish metrics and dashboards to monitor learning uptake, capability growth, ROI from development programs, skill gaps, etc.

- Build and roll out succession planning frameworks for critical roles and leadership positions. Maintain high potential programs

- Work closely with Business Heads and HR Business Partners (HRBPs) to conduct regular talent reviews, calibrations, identify high potentials, and map career mobility.

- Oversee performance management frameworks ensuring alignment of goals, feedback culture, calibrations, developmental performance plans.

- Lead workforce planning: role criticality mapping, demand supply forecasting for skills, internal mobility levers.

- Employee Experience & Engagement. Craft and deploy talent-focused engagement programs, particularly around growth, career clarity, learning, feedback, etc.

- Use people analytics to provide insights: turnover, skill gaps, readiness for future, engagement levels.

- Promote DE&I (Diversity, Equity, Inclusion) through talent programs, inclusive leadership, and equitable opportunities.

Qualifications & Skills: 10+ years of progressive experience in talent development, talent management, preferably in IT / Digital / Technology services.

- Postgraduate in Human Resources, Business Management, Organizational Psychology, or related field preferred.

- Deep experience in designing role taxonomies, skill dictionaries, role mapping, succession planning, leadership / technical capability frameworks.