Vserve Ebusiness Solutions - Supply Chain Program Manager

Key Responsibilities:

- Oversee and manage all SCM processes, including Procurement and expedites.

- Provide end-to-end back-office support to ensure smooth operations.

- Collaborate with cross-functional teams to optimize supply chain efficiency.

- Manage relationships with international clients, ensuring their needs are met.

- Lead the onboarding process for new clients, including project management and team coordination.

- Develop and implement best practices for SCM processes and client management.

- Prepare and present reports on SCM performance and client satisfaction.

- Identify opportunities for process improvement/ Automation and cost reduction.

Qualifications:

- Master's/Bachelors degree in Supply Chain Management, Business Administration, or a related field (Preferred).

- Minimum 5 years of experience in Supply Chain Management or a related role.

- Proven experience in managing international clients and projects.

- Strong communication and interpersonal skills, with the ability to build relationships.

- Experience in onboarding clients and managing teams effectively.

- Proficient in SCM software and tools.

Preferred Skills:

- Certification in Supply Chain Management (e.g., APICS, CSCP).

- Experience in a fast-paced, global environment.

- Strong analytical and problem-solving skills.