
This role will lead strategic business analysis across housing finance operations, focusing on digital transformation, LOS/LMS platforms, and AI-driven initiatives. This role demands a techno-functional expert who can translate business needs into scalable technology solutions, identify and evaluate strategic partners, and drive innovation through AI and automation.
Roles and Responsibilities:
- Lead digital transformation initiatives across lending systems to enhance process efficiency, customer experience, and scalability.
- Collaborate with business and technology teams to define requirements, document processes, and deliver solutions aligned with organizational goals.
- Act as a subject matter expert for LOS/LMS platforms, mapping end-to-end lending workflows and identifying areas for automation or improvement.
- Analyze and optimize lending operations including application processing, credit evaluation, disbursement, and collections.
- Evaluate and onboard technology partners, vendors, and SaaS providers, ensuring alignment with business and regulatory requirements.
- Prepare detailed BRDs, FSDs, and documentation to support development, testing, and implementation.
- Drive Agile delivery practices, participate in sprint planning, and ensure timely completion of deliverables.
- Communicate effectively with stakeholders, presenting project updates, business cases, and insights to leadership.
- Ensure compliance with governance, data security, and RBI/NBFC regulatory frameworks.
- Monitor performance metrics, create dashboards, and track success of digital initiatives for continuous improvement.
Required Skills & Experience:
Experience: 5 to 10 years in business analysis within BFSI,
- Experience in housing finance or NBFCs or LOS/LMS product company focused on digital transformation initiatives is preferred.
- Techno-Functional Expertise: Deep knowledge of LOS/LMS platforms, lending lifecycle, and regulatory frameworks.
- AI Acumen: Understanding of AI/ML concepts, model lifecycle, and business applications.
- Partner Management: Experience in evaluating and onboarding technology partners and vendors.
- Tools: DB SQL, python, BPM tools, data visualization platforms.
- Communication: Strong presentation and stakeholder management skills.
Educational Qualifications:
- Bachelor's or master's degree in computer science or information technology, or a related field.
Preferred Attributes:
- Exposure to cloud-based lending platforms and SaaS ecosystems.
- Experience in agile delivery models and digital product development.
- Strategic thinker with a hands-on approach to execution.
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