VP/SVP/Head - Claims & Underwriting - Life Insurance

Client: Life Insurer

Role: Head of Claims and Underwriting will strategically lead and optimize end-to-end policy lifecycle.

- Seeking candidates with expertise in the Indian life insurance landscape, regulatory compliance, and a passion for leveraging AI and new technologies to enhance efficiency, accuracy, and customer experience in both underwriting and claims.

Key Responsibilities:

1. Define and implement strategy for Claims and Underwriting, integrating AI, automation, and new technologies

2. AI-Powered Underwriting

3. Tech-Driven Claims Management: Lead the transformation of the claims process

4. Underwriting operations for individual and group policies, ensuring adherence to IRDAI regulations

5. Manage the claims adjudication process.

6. Team Leadership & Development

7. Risk & Compliance

8. Budget & Resource Management

Qualifications and Experience:

- Bachelor's/Master's degree in a relevant field. Professional certifications (FLMI, CLU) are a plus.

- 15+ years in the Indian life insurance industry, with 8-10+ years in leadership roles within Claims and Underwriting.

Experience in large Bancassurance is important.

- Deep understanding of the Indian regulatory landscape (IRDAI) and market best practices.

- Strong knowledge of risk assessment, medical underwriting, and claims adjudication principles.

- Excellent leadership, communication, analytical, and problem-solving skills.