Vodafone Idea - AI Product & Transformation Lead - Sales Domain

Role purpose:

Lead Sales modernization outcomes by partnering with Vendor and internal stakeholders; translate sales pain points into AI-enabled workflows and ship production use cases rapidly on the shared GenAI platform, ensuring reuse and scalability.

Key responsibilities:

- Own Sales modernization roadmap (Monthly waves) and delivery plan; drive measurable outcomes (productivity, conversion, win-rate, cycle time, attach).

- Vendor accountability: Manage vendor SLA's, escalate blockers, conduct sprint reviews, and ensure on-time delivery of reusable components and platform capabilities.

- Run discovery with frontline sales; map journeys and prioritize problems using data and user feedback.

- Build a repeatable "use-case factory": templates, evaluation harness, prompt/knowledge patterns, onboarding playbook for new use cases.

- Executive stakeholder management: Define and track KPIs (adoption + business impact); create executive-ready dashboards and reviews.; present quarterly business reviews and secure buy-in for roadmap priorities.

- Frontline engagement: Run regular discovery sessions with Area Managers, Regional Sales Heads, and sales reps to gather pain points and validate solutions.

Must-have skills / capabilities:

- Strong product/program ownership mindset; outcome-driven execution.

- Platform-first mindset: Ensure all use cases are built on the shared GenAI platform with reusable components (prompt libraries, RAG pipelines, evaluation frameworks) to accelerate future deployments.

- Tech fluency: APIs, data pipelines, LLM/RAG concepts, evaluation/monitoring (not necessarily a coder).

- Comfort with metrics, dashboards, and ROI articulation.

- Influence across Sales, Sales Ops, Product, IT, Digital, Security; ability to manage vendor and an executive presence.

Experience: 8-14 years (flexible for exceptional candidates). Experience leading cross-functional digital/AI or sales transformation programs.

Preferred background:

- Born in cloud B2B Startups / SaaS sales / AI product roles with enterprise GTM exposure

- Consulting (Big 4) with proven delivery ownership (shipped, adopted, measured)

- Enterprise sales modernization (AI enablement) / sales ops / CVM in telco or B2B businesses