We are hiring a Product Manager to drive the development of next-generation SaaS and Generative AI products. The role involves owning the end-to-end product lifecycle, collaborating with cross-functional teams, and delivering impactful customer experiences. Experience in SaaS products, workflow optimization, and data-driven decision-making is preferred. Exposure to Agentic AI, LLMs, and Gen AI applications will be a strong advantage.
If youre passionate about building AI-powered products in a fast-paced environment, wed love to connect.
Key Responsibilities:
- Collaborate with engineering, design, marketing, and customer success teams to ensure successful product delivery aligned with business goals and user needs.
- Lead workflow definition and optimization, ensuring seamless and scalable customer journeys across the product suite.
- Analyze usage data, product metrics, and customer feedback to drive data-informed decisions and continuous product improvement.
- Oversee client onboarding, launch, and post-launch experience, prioritizing tasks based on criticality and impact.
- Monitor client engagement and health metrics to proactively identify and mitigate potential churn risks.
- Work with cross-functional teams to build and scale Gen AI-powered applications, enhancing automation, personalization, and user engagement.
- Support internal process improvements and automation initiatives to streamline product operations and accelerate time-to-market.
- Serve as a voice of the customer internally, advocating for high-impact features that enhance value and usability.
- Lead and manage a team of Product Managers while driving collaboration across cross-functional teams to ensure successful product execution and delivery.
Qualifications:
- MBA from a Tier-1 institute strongly preferred.
- Demonstrated experience in managing SaaS products and a strong grasp of the software development lifecycle (SDLC).
- Exposure to building or integrating Generative AI capabilities within software products is a strong advantage.
- Excellent verbal and written communication skills with a track record of effective stakeholder and client engagement.
- Strong analytical and project management skills, prioritization, and multitasking abilities in fast-paced environments.
- High attention to detail and a strong bias for action and quality.
Good to Have:
- Experience with Agile methodologies and tools like Jira or Asana.
- Background in user research or UX/UI collaboration.
- Knowledge of AI/ML concepts and real-world implementation in products.
- Experience working on agentic AI products, including autonomous workflows, multi-agent systems, or AI-driven
decision-making applications, is highly preferred.
- Understanding of Large Language Models (LLMs), prompt engineering, and LLM-powered product integrations is preferred.
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