What youll be doing:

- Architecture & Design Authority: Act as the senior authority on architecture and design across the hub, ensuring solutions are well-structured, scalable, and consistent with best practice across all global deliveries.

- Technical Governance: Establish and chair internal technical governance architecture review, design and delivery standards, security, quality, and technical risk management setting and enforcing the standards teams work to.

- Global Collaboration & Requirements Translation: Partner with global locations and OpCos to understand delivery requirements and the expected level of technical specification, translating these into structured inputs, standards, and guidance for hub teams.

- Innovation & Ways of Working: Bring an innovation mindset to how the teams operate identifying where ways of working need to evolve and introducing new processes, tooling, and practices to raise productivity, quality, and consistency.

- AI Tooling Adoption & Measurement: Own the adoption of AI-enabled engineering tools across the hub, defining how their use, impact, productivity, and quality gains are measured and continuously improved.

- Building a High-Performing Team: Build, scale, and develop a high-performing cross-functional engineering and architecture organisation driving capability building, talent development, and career progression, in partnership with the SVP of Engineering.

- Platform & Partner Enablement: Maintain strong technical alignment with key platform partners (Adobe, Salesforce, Shopify, Google, AWS, etc.), keeping teams certified, current with product roadmaps, and at the forefront of platform capabilities.

- Cross-OpCo Delivery Coordination: Coordinate across OpCos within WPP to ensure hub teams deliver unified, high-quality technical solutions that meet the needs of global engagements.

What we want from you:

- Proven track record of senior technical leadership, ideally within the E-Commerce and MarTech sectors.

- Strong background in architecture and design across enterprise-scale solutions.

- Extensive experience leading large engineering and architecture teams within a delivery-focused offshore/nearshore service-hub environment.

- An innovation mindset, with a track record of evolving team ways of working introducing new processes, practices, and tooling to improve performance.

- Solid working knowledge of enterprise MarTech and Commerce technologies.

- Strong expertise across enterprise ecosystems Adobe (AEM, Commerce), Salesforce (Commerce, Marketing), Shopify, and cloud platforms such as AWS and GCP.

- Demonstrable experience operating within sophisticated global delivery models (onshore, nearshore, offshore) supporting large enterprise accounts.

- Experience defining and running technical governance standards, architecture review, quality, and technical risk management.

- A track record of driving the adoption and measurement of AI tooling within engineering teams.

- Experience working with key platform partners (Adobe, Salesforce, Shopify, Google, AWS) to maintain certifications, tier status, and roadmap alignment.

- Prior experience within a major technology consultancy, systems integrator, or digital agency is highly preferred.

- Strong communication and influencing skills, with the ability to align hub teams with global technical and delivery leaders and set clear technical direction.