Viralmint - Account Manager

Key Responsibilities:

- Conduct in-person or virtual meetings to determine client needs and outline digital goals.

- Develop and implement comprehensive digital strategies for assigned clients.

- Oversee clients' online presence, identifying areas of improvement and optimization.

- Present social media strategies and provide training to clients as needed.

- Analyze the effectiveness of digital campaigns using metrics such as conversion rates, cost-per-click, and engagement.

- Maintain long-term, positive relationships with clients to build trust and ensure satisfaction.

- Prepare reports on digital campaign performance on a weekly or monthly basis.

- Act as the primary point of contact for client queries related to digital management.

- Stay updated with latest trends and best practices in the digital marketing industry.

Required Skills & Qualifications:

- 3.5+ years of experience in digital marketing, client servicing, or account management.

- Strong knowledge of digital marketing strategies, social media platforms, and online advertising.

- Excellent communication, presentation, and relationship management skills.

- Ability to analyze campaign data and derive actionable insights.

- Proactive, detail-oriented, and capable of managing multiple client accounts simultaneously.