Role Overview:

We are looking for an experienced Regional Manager to lead sales and retail operations across an assigned territory within the Fashion and Luggage retail industry. The role will be responsible for driving regional business growth, sales and profitability, retail execution, franchisee performance, and store operations across company-owned and franchisee-operated outlets.

The ideal candidate should have strong experience in fashion retail, retail operations, sales management, and franchisee management, with the ability to lead distributed retail teams and build strong relationships with key retail partners.

Key Responsibilities:

- Develop and execute regional sales and retail strategies to drive revenue, profitability, and market share.

- Own business performance across assigned retail stores and territories, including company-owned and franchisee-operated outlets.

- Drive retail expansion and strengthen business capabilities across the region.

- Ensure effective implementation of retail identity, operating systems, processes, and standards across stores.

- Lead, coach, and evaluate the performance of Area Retail Managers, Area Retail Executives, Visual Merchandisers, and Retail In-charges.

- Drive store productivity, sales performance, customer experience, and operational efficiency.

- Support merchandising, product assortment, visual standards, and counter-staff training across the region.

- Develop and maintain strong relationships with malls, superstores, franchisees, and other key retail partners.

- Drive franchisee development and performance management, including identifying opportunities for expansion and improvement.

- Identify emerging market and retail opportunities and develop strategies to capitalize on them.

- Monitor regional sales, store performance, operational KPIs, and business trends and take corrective actions where required.

- Collaborate with Marketing, Supply Chain, HR, Finance, Merchandising, and other cross-functional teams to achieve regional business objectives.

- Support key people decisions including promotions, transfers, and deployment of employees based on business requirements and performance.

- Ensure compliance with company policies, retail standards, and operational processes across the region.

- Prepare and review regular business performance reports and provide strategic inputs to senior management.

Required Skills & Experience:

- 12 - 18 years of overall experience in retail sales and operations.

- Strong experience in Fashion/Apparel Retail.

- Significant experience managing regional retail operations and multi-store networks.

- Strong hands-on experience in franchisee management and franchise business development.

- Proven track record of driving sales, profitability, market share, and retail growth.

- Experience managing company-owned and franchisee-operated stores.

- Strong understanding of retail operations, merchandising, store productivity, and customer experience.

- Experience leading and developing large, geographically distributed retail teams.

- Strong stakeholder and relationship management skills, particularly with malls, superstores, franchisees, and retail partners.

- Strong leadership, communication, negotiation, collaboration, and decision-making skills.

- Ability to analyse business performance and translate insights into actionable commercial and operational strategies.

- Willingness to travel extensively across the assigned region.

Education:

- MBA/PGDM preferred, with a Bachelor's degree in any relevant discipline.

- An MBA is strongly preferred for the role.