Role: Presales / Solution Consultant

We are looking for experienced Presales / Solution Consulting professionals to strengthen Vinculums presales team and support regional and enterprise growth.

The candidate must have strong Retail and E-commerce domain experience and the ability to understand end-to-end commerce processes and translate business requirements into technology solutions.

Key Responsibilities:

- Lead customer discovery sessions and understand business processes, pain points and technology requirements.

- Design end-to-end solutions across Vinculums product suite.

- Conduct product demonstrations, solution workshops and POCs.

- Prepare RFP/RFI responses, solution proposals, presentations, effort estimates and solution documentation.

- Work closely with Sales, Product, Delivery, Technology and Customer Success teams throughout the sales cycle.

- Identify product fit, configuration, customisation, integration and implementation requirements.

- Handle complex enterprise and regional opportunities independently.

- Present solution architecture and business value to CXO, business and technology stakeholders.

- Keep abreast of Retail, E-commerce, Marketplace and Omnichannel technology trends.

Vinculum Product Exposure:

The candidate should be able to understand and position Vinculum's broader commerce technology portfolio, including:

- Vin PIM Product / Catalog onboarding tool

- Vin WMS Warehouse Management System (WMS) and fulfilment

- Vin OMS Order Management and order orchestration

- Vin Omni Store experience platform

- Vin Reco Reconciliation and marketplace/order reconciliation

- Vin Integration Pre-built integration engine across marketplaces, webstores, ERP, POS, logistics/last-mile providers and other enterprise systems

- Vin Analytics Commerce and operational analytics

The candidate should be able to demonstrate how these solutions work together to address an end-to-end Retail and E-commerce journey, rather than positioning individual products in isolation.

Mandatory Experience:

- 5-10 years of experience in Presales, Solution Consulting, Business Consulting or Product/Functional Consulting.

- Mandatory Retail and E-commerce domain experience.

- Strong understanding of PIM, WMS, OMS, Order Management, Inventory, Fulfilment, Marketplace, Omnichannel, Logistics and Retail operations.

- Experience working with enterprise customers and complex solutioning/sales cycles.

- Strong experience in RFP/RFI responses, customer workshops and product/solution demonstrations.

- Ability to independently convert business requirements into functional and technology solutions.

- Good understanding of APIs, integrations, ERP, marketplaces, webstores and logistics systems.

- Excellent communication, presentation and stakeholder-management skills.

- Willingness to travel for customer engagements.