Key Responsibilities:

1. Strategic Technology Leadership:

- Define and execute the technology roadmap aligned with business and regulatory goals.

- Advise the CEO and leadership team on emerging technologies, innovation, and compliance trends.

- Drive digital transformation and modernization across all technology platforms.

- Lead strategic decisions on tools, platforms, vendors, and technology investments.

- Enhance scalability, customer experience, and operational performance through tech innovation.

2. IT Governance, Risk & Compliance

- Ensure full compliance with regulatory standards (e.g., RBI IT & Cybersecurity policies).

- Establish policies for cybersecurity, data privacy, and IT governance.

- Oversee IT budgeting, project prioritization, vendor management, and risk controls.

- Ensure robust disaster recovery and business continuity frameworks are in place.

3. Infrastructure & Technology Management

- Lead IT infrastructure across on-premises, cloud (public/private/hybrid), and hosted environments.

- Oversee IT operations: data centers, networks, endpoint devices, and support systems.

- Manage core business applications: Lending platforms, CRM, HRMS, analytics, and workflow tools.

- Implement best practices in SDLC, Agile, DevOps, and IT support models.

- Ensure performance, security, and scalability across the technology landscape.

4. Innovation & Digitalisation

- Champion adoption of modern technologies: AI/ML, data analytics, mobile-first, and cloud native solutions.

- Lead digital initiatives focused on customer experience, automation, and agility.

- Cultivate a culture of innovation, continuous learning, and cross-functional collaboration.

5. People & Team Leadership

- Lead and mentor a high-performing IT team, including internal and outsourced resources.

- Attract, retain, and develop top talent to build future-ready capabilities.

- Foster strong partnerships with business units to align tech strategy with business objectives.

Qualifications:

Education:

- Bachelor's or master's degree in engineering, Computer Science, IT, or MCA (or equivalent).

- PG Diploma in Business Management (preferred).

- Certifications such as ITIL, PMP (an added advantage).

Experience:

- 15-20 years in IT leadership roles within Banking, Lending, or Financial Services.

- Minimum 5 years in senior management overseeing IT strategy, infrastructure, cybersecurity, and digital platforms.

- Proven success in enterprise architecture, regulatory compliance, and digital transformation initiatives.

Technical Proficiency

- Development: HTML5, mobile frameworks

- Core Systems: Lending platforms, CRM, HRMS, analytics

- Infrastructure: Data centers, networks, cloud (AWS, Azure)

- Databases: Oracle, MS SQL, MySQL

- Methodologies: Agile, DevOps, SDLC

Preferred Skills:

- Strong communication, negotiation, and stakeholder management

- Experience with RegTech, cybersecurity frameworks, and data protection

- Familiarity with AI/ML, cloud-native architectures, and digital payments ecosystems

- Demonstrated ability to lead change and drive enterprise-wide tech initiatives