Job/Soft skill training

Grassik Search Reviews by Employees

Client Manager

Key Responsibilities: Strategic Leadership: - Develop and execute the overall operations strategy aligned with business goals. - Lead long-term planning for last mile delivery capabilities, ensuring speed, cost efficiency, and reliability. - Champion process innovation, automation, and adoption of advanced logistics technologies. Last Mile Delivery Excellence: - Build and scale last mile delivery network across multiple cities/regions. - Optimize routing, fulfillment, fleet management, and driver workforce management to increase efficiency and reduce costs. - Define benchmarks for on-time delivery, operational safety, and customer satisfaction. - Collaborate with technology teams to design and deploy delivery optimization tools, real-time order tracking, and predictive analytics. Operational Management: - Own day-to-day operations KPIs: delivery performance, cost per order, service level agreements, and customer satisfaction scores. - Implement standardized SOPs across regions while maintaining flexibility for local market dynamics. - Develop contingency frameworks to handle spikes in demand, seasonal volumes, and unexpected disruptions. Team Leadership & Collaboration: - Build, mentor, and lead a high-performing operations leadership team. - Foster cross-functional collaboration with product, technology, customer support, and finance teams. - Drive a culture of accountability, continuous improvement, and customer-first mindset. External Partnerships & Compliance: - Establish and manage relationships with logistics partners, fleet providers, and key vendors. - Ensure compliance with local and national regulatory requirements, safety standards, and sustainability practices. - Negotiate contracts to balance service quality with cost optimization.

Bangalore

Vice President - Operations - QComm 

Job Description for Vice President - Operations - QComm  in Grassik Search Pvt Ltd in  Bangalore for (10-14) years of experience. Apply Now!