Vice President - Operations

Description: The Vice President - Operations will be responsible for leading, optimizing, and scaling end-to-end operational functions across the organization. This role drives operational excellence, efficiency, cost optimization, and execution rigor while ensuring alignment with long-term strategic objectives. The position plays a critical role in enabling sustainable growth through process maturity, systems enhancement, and people leadership.

Key Responsibilities

Strategic & Operational Leadership:

- Partner with senior leadership to translate strategic priorities into executable operational plans

- Drive scalability, productivity, and operational resilience across business functions

Operational Excellence:

- Oversee end-to-end operations including supply chain, production/service delivery, logistics, quality, and facilities (as applicable)

- Establish and track KPIs, dashboards, and performance metrics to ensure operational effectiveness

- Implement and enforce standardized operating procedures and best practices

Process Improvement & Efficiency:

- Lead continuous improvement initiatives including Lean, Six Sigma, automation, and digitization

- Identify and implement cost optimization opportunities without compromising quality or service levels

- Drive process re-engineering and technology adoption to improve speed, accuracy, and reliability

Financial & Budget Management:

- Own operational budgets, forecasting, and cost control mechanisms

- Analyze financial and operational performance to support data-driven decision-making

- Improve margins through productivity improvement, vendor optimization, and resource planning

People Leadership & Culture:

- Build, mentor, and lead high-performing, multi-layered operations teams

- Foster a culture of accountability, collaboration, safety, and continuous improvement

- Develop succession plans and leadership pipelines within the operations function

Risk, Compliance & Governance:

- Ensure adherence to regulatory, safety, quality, and compliance standards

- Identify operational risks and implement mitigation and contingency plans

- Oversee audits, certifications, and operational governance frameworks

Cross-Functional Collaboration:

- Collaborate closely with Sales, Finance, HR, IT, Product, and Customer-facing teams to ensure seamless execution

- Act as a senior escalation point for operational issues impacting customers, service levels, or revenue

Qualifications & Experience:

- Bachelors degree in any discipline (Engineering / Operations / Management preferred)

- 1520 years of progressive experience in Operations, Supply Chain, or Business Operations

- Minimum 58 years in a senior leadership role (VP / Head / Director Operations)

- Proven experience scaling operations in complex, fast-growing, or multi-location environments

- Strong exposure to supply chain management, process optimization, and performance management systems

- Experience managing large, cross-functional teams

Skills & Competencies:

- Strategic thinking with strong execution orientation

- Data-driven decision-making and analytical mindset

- Change management and transformation leadership

- Strong financial acumen and business judgment

- Excellent communication, stakeholder management, and negotiation skills

- Proven people leadership, coaching, and team-building capabilities