Vice President - Medical Coding

Key Responsibilities:

Process:

- Financial responsibility for each customer account assigned to the respective AVP (including managing SG&A and Gross margins)

- Manage the P&L Drive, sustain EBITDA

- Manage high Customer Satisfaction Level Participate in business development activity

- Independently manage large people accounts

- Manage all aspects of Delivery including recruiting, training, career mapping, quality & operational finance

- Be up to date with latest Technology

- Liaise with other functions across the Organization affecting technical support

- Assist Management in start-up of new projects

- Advise Management on exploring new business opportunities

- Contribute to the development of short and long term strategies business goals.

Client:

- Ensure the clients/customers satisfaction through the project implementation

- Coordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goals

- Play key role between client and the company

- Develop troubleshooting and problem solving approach

- Create appropriate servicing and retention strategies for customers

- Provide functional support and direction to the associates and team leaders on customer support needs

Financial:

- Vertical Revenue Management

- Vertical Margin & EBIDTA

- Cost Optimization

- Farming & New Revenue as per forecast

- Pricing & Contractual Revenue safeguard

- Implementation & Minimum fees