About Flamingo Infinite:

Your Global Solutions Hub

At Flamingo Infinite, we redefine the outsourcing paradigm with a future-ready, client-first approach. With a global footprint and a commitment to excellence, we deliver end-to-end solutions across Sales, Marketing, Customer Experience, Customer Support, Debt Services Management, HR Management, Legal Support and Advisory Services. Our services are designed to enhance operational efficiency, drive innovation, and deliver measurable results for our clients.

Role Overview

We are seeking a seasoned and strategic Vice President - International Business Development to lead and expand our footprint in the US markets. This is a high-impact leadership role responsible for driving global revenue growth, building long-term partnerships, and leading enterprise sales efforts in the international BPO space.

Key Responsibilities:

- Own and drive business development strategy for the US markets

- Market Research and Strategic Planning for Customer acquisitions, retentions and growth.

- Identify, pitch, and close large-scale outsourcing opportunities across verticals (Sales, Customer Support, HR, Legal etc.)

- Build and manage a strong pipeline of Fortune 1000 and mid-market clients

- Lead the entire sales cycle - from lead generation and RFP response to contract negotiation and onboarding

- Collaborate with Operations & Delivery, Finance, HR, Legal, and other teams to design winning proposals

- Represent Flamingo Infinite at global events, client meetings, and industry forums

- Mentor and build a high-performing international business development team

- Ensure Compliances and Legal requirements fulfillment

Key Requirements:

- Minimum 15 years of proven experience in BPO/ITES with a strong focus on international business development

- Minimum 10 years in US market for BPO sales and client services

- Demonstrated Leadership skills and Strategic thinking capabilities

- Demonstrated ability to close multi-million-dollar deals with CXO-level stakeholders

- Expertise in outsourcing services including sales, customer support, HR, legal processes, and advisory verticals

- Strong business acumen and deep understanding of the global outsourcing ecosystem

- Deep understanding of prevailing and emerging Technologies in BPO/BPM spaces

- Excellent communication, leadership, and presentation skills

- Willingness to travel internationally as required

- Excellent understanding of BPO service lines including sales, support, advisory, and legal domains

- Strong command over proposal writing, sales communication, and client engagement

- Analytical mindset with ability to manage performance metrics and targets

- Proficient in using CRM tools, MS Office, and sales enablement platforms