- Plan and Manage Operating manpower related AOP (Annual Operating Plan) - Deliver SSC HR Operations as per agreed service levels - Partner Management - Ensure effective partner engagement and governance - Partner Governance SLA Report Stakeholder and customer satisfaction: i. Lead and manage Operational governance and engagement with key stakeholders (CHRO, CoE, BHRs, IT etc.) ii. Ensure Statutory and Regulatory audit partners engagement Engagement and Governance Feedback Operational excellence: i. Implement Operational excellence framework and deliver tangible improvements. ii. Deliver productivity improvement targets as per SLA framework Quality and Compliance: i. Deliver and ensure Audit and process compliance requirements ii. Lead and implement Governance and Audit control framework for effective Service delivery Innovation and Excellence i. Support in implementation of Continuous improvement culture and training on the operations floor. ii. Leverage and drive Visual Analytics dashboard and Automated progress reporting tools iii. Drive Structured Process improvement implementation and closure iv. Lead Operational process improvement project including technology and E2E process changes for scope managed by SSC Employee Engagement and Performance management: - Responsible for Employee related HR policies and process implementation and governance - Employee Engagement Feedback - Attrition percentage - Adherence to Managers HR Job Card Process Transition, stabilization: i. Lead Operational stabilization of all Digital HR process operations ii. Ensure and drive Operational scope consistency across all sectors HR domain expertise and People supply chain development: i. As an HR domain expert guide and enable the HR Ops teams ii. Engage and support all group wide compliance norms to ensure ZERO non-compliance and audit observations. iii. Define Organization competency requirements and partner with HR council for improving and augmenting HR specifically Talent Acquisition capability within SSC HR Master Data management, Document management & Reporting: i. Ensure accurate and integrated HR Master data across SAP and Digital HR systems ii. Design and implement operational governance processes for effective master data management maintenance iii. Lead and manage HR Documentation management for all HR Operations Group Employee Insurance and Benefits: Support on the Group Employee Insurance policy renewals, claims management and engagement with Insurance Brokers Educational Qualifications: - MBA or Post Graduate diploma (Full time course) in HR and Information systems - Basic Graduate degree Relevant and total years of Experience: - 17-19 years of total experience of which 8-9 years in setting up and managing Shared Services operations delivery - 10+ years of functional experience in large multi sector organizations preferably in Corporate functions related to HR Operations including Talent acquisition, Payroll, HR Compliances, Employee service desk. - Knowledge of Shared Services Transition and Operations management frameworks - Exposure and basic certification in LEAN Six Sigma and / or other process improvement techniques - Work experience on SAP ERP, Success Factors and Workflow based Operations delivery is added advantage - Basic knowledge of IT Applications - Workflow solutions, Microsoft, Visio, Project Management systems, - Expert knowledge of India/ Global Payroll and Direct Tax policies - Expert knowledge in Recruitment management and industry networking and alliance management skills - Knowledge and experience of leading and working with established Quality management systems such as ISO - Good knowledge of Employee statutory compliances - Payroll, PF, Insurance, Gratuity , Medical benefits

Gurgaon/Gurugram

Vice President - Human Resources - Financial services Firm 

Job Description for Vice President - Human Resources - Financial services Firm  in Zallery in  Gurgaon/Gurugram for (17-22) years of experience. Apply Now!