Vice President - Human Resources - D2C/eCommerce

Duties and responsibilities:

- Partner with leadership to design and execute HR strategies aligned with the company's growth plans.

- Translate business goals into talent strategies and workforce planning.

- Build and scale HR systems, tools, and policies for a growing organization.

- Lead end-to-end recruitment focusing on speed and quality of hire including retail hiring.

- Ensuring a seamless end-to-end journey for the candidate during onboarding and offboarding activities.

- Build a strong employer brand through internal initiatives and external platforms.

- Institutionalize a performance management framework that is transparent and outcome-driven.

- Drive employee engagement and retention through data-led insights and initiatives.

- Own HR operations including compensation, HRMS, policies, and compliance and administration.

- Ensure legal and statutory compliance across HR practices.

- Manage HR documentation, contracts, payroll, and labour law compliance.

- Handle employee relations and grievance management proactively.

- Coordinate with HR representative at the Production Unit for regular updates on workers pay, benefits, leaves & attendance, engagement, and policies/SOP introduction.

- Create and review retail SOPs and policies and coordinate with the team for retail hires, attrition, benefits, incentive plans, grievances and leave management.

- Vendor Management for contractual hires, payment of contractual hires, legal compliances and overall fit in the organization.

- Working closely with the Finance Team for assisting with internal and external audits.

Desired Candidate Profile:

- Excellent communication (English) skills.

- Bachelor's/PG degree or relevant experience.

- Should have good work ethics and calm attitude.

- 7-10 years experience in Human Resources in an e-commerce setup would be ideal.

- Strong recruiting and demonstrated ability to improve talent acquisition strategies.

- Demonstrated expertise training managers and employees.

- Strong organizational, critical thinking and communications skills.

- Good interpersonal skills along with problem-solving skills.

- Attention to detail and good judgement.

- Accuracy and attention to detail.

- Ability to work in a team.

- Strong analytical ability and able to prioritize issues for problem resolution.

- Computer proficient, especially in using PowerPoint and Excel.