Vice President - Human Resources - BFSI

Vice President of Human Resources

Location: Bangalore, Chennai India; Phillipines

Shift Timings: 12-9pm or 2-11pm IST

Reports to: CEO

Job Summary:

The Vice President of Human Resources is a senior executive responsible for defining and executing the firm's global HR strategy. This leader will act as a strategic partner to the executive team, ensuring all people-related initiatives align with the company's mission to power in-house processes using top talent and progressive technology.

The role requires balancing strategic oversight with a hands-on approach to manage HR operations across multiple international offices (e.g., in the US, India, and the Philippines).

Responsibilities:

Strategic Leadership:

HR Transformation:

- Lead the evolution of the HR function from an operational department to a strategic business partner.

- Identify and implement scalable, best-in-class HR systems and processes to support a high-growth, globally distributed workforce.

Business Partnership:

- Act as a trusted advisor to senior management and business unit leaders, providing strategic guidance on organizational design, workforce planning, and talent management.

Data-Driven Decisions:

- Utilize HR metrics and analytics to provide insights and inform business decisions.

- Continuously evaluate the effectiveness of HR programs and refine them based on data and feedback.

Talent Management and Acquisition:

Recruitment Strategy:

- Oversee and enhance the global talent acquisition strategy to attract, hire, and onboard top talent across different regions and functions.

- Develop a strong employer brand that resonates with candidates in the financial services and technology sectors.

Compensation and Benefits:

- Design and manage globally competitive compensation and benefits programs that attract and retain high-performing employees while ensuring equitable and fair pay structures.

Performance Management:

- Own and operate a performance management system that drives a high-performance culture.

- Advise leaders on goal setting, feedback, and performance reviews.

Learning and Development:

- Develop and implement training and development programs to enhance employee skills and leadership capabilities, fostering a culture of continuous learning.

Culture and Employee Relations:

Cultural Stewardship:

- Cultivate a positive, inclusive, and engaged workplace culture that aligns with company values.

- Champion diversity, equity, and inclusion (DE&I) initiatives.

Employee Relations:

- Oversee employee relations issues, providing guidance to management and employees to ensure a harmonious work environment.

- Manage conflict resolution, grievance reporting, and disciplinary actions.

Communication and Engagement:

- Promote open and effective communication channels throughout the organization.

- Drive employee engagement initiatives and monitor employee satisfaction to proactively address concerns.

Compliance and HR Operations:

Legal Compliance:

- Ensure all HR policies, procedures, and practices comply with federal, state, and local labor laws across all operating countries.

HRIS and Technology:

- Oversee the selection, implementation, and maintenance of HR information systems (HRIS) and other HR-related technologies to streamline processes and improve efficiency.

Budget Management:

- Develop and manage the HR budget effectively, ensuring resources are allocated strategically to support business priorities.

Qualifications:

- Education: Bachelor's degree in Human Resources, Business Administration, or a related field required; Master's degree (e.g., MBA or MA in HR Management) is strongly preferred.

- Experience: 20+ years of progressive HR experience, with at least 5 years in a senior leadership role, ideally within a high-growth technology, financial services, or BPO/outsourcing company.

- Global Experience: Proven experience managing HR functions across multiple international geographies, with strong knowledge of international labor laws and cultural considerations.

- Strategic Acumen: Demonstrated experience in strategic HR planning, change management, and organizational design.

- Soft Skills: Excellent communication, interpersonal, and leadership skills, with the proven ability to build strong relationships and influence stakeholders at all levels.

- Analytical Skills: Strong analytical and problem-solving abilities, with a history of using metrics to drive HR and business outcomes.

- Certifications: Professional HR certification (e.g., SHRM-SCP or SPHR) is a plus.