Core Responsibilities

1) Process (Operating Model, Reporting, Compliance)

- Financial Close & Reporting : Own monthly/quarterly close for funds and feeder vehicles; deliver financial statements (US GAAP/IFRS), partner capital accounts, and investor-level reporting with high accuracy and speed.

- Capital Activity Operations : Oversee end-to-end workflows for capital calls, distributions, true-ups, equalizations, and side letter economics-ensuring precision and timely investor communications.

- Valuations & Waterfalls : Coordinate fair value measurements (ASC 820/IFRS 13) and run waterfall allocations (deal-by-deal/fund-as-a-whole) including carried interest, preferred return, and catch-ups.

- Regulatory & Tax : Ensure compliance with AIFMD, Form PF, Annex IV, FATCA/CRS, and local filings. Partner with Tax for K-1/Investor tax packs and jurisdictional complexities.

- Policies & SOPs : Author, maintain, and enforce global accounting policies, playbooks, RACI matrices, and escalation protocols. Drive QA/QC reviews and exception management.

- Continuous Improvement : Lead Lean/Six Sigma initiatives; reduce close-to-report cycle time, lower error rates, and eliminate manual reconciliations through automation and standardization.

2) Client Service (LP/GP Experience, Stakeholder Management)

- Investor Excellence : Serve as senior point of contact for LPs, addressing complex inquiries and bespoke reporting. Maintain SLAs for response times and accuracy.

- Stakeholder Partnership : Collaborate with Deal Teams, Portfolio Monitoring, IR, Legal/Compliance, and External Auditors/Administrators to ensure seamless information flow and timely deliverables.

- Onboarding & Transitions : Lead onboarding for new funds/investors, side letters, and transitions from/to administrators. Ensure change governance, cutover plans, and risk controls.

- Communications : Produce clear, executive-ready materials-dashboards, variance analyses, waterfall summaries, and board/regulatory packs. Anticipate issues and proactively manage expectations

3) Platform (Technology, Data, Controls)

- Systems Ownership : Drive roadmap, selection, and optimization of the fund accounting tech stack (e.g., GL, waterfall, capital activity modules, data warehouse, BI/visualization tools). Champion automation for capital calls/distributions, waterfalls, and management fee/carried interest calculations.

- Data Architecture & Governance : Establish standardized data models and golden sources for portfolio, capital activity, and investor records. Implement robust reference/master data management and reconciliation frameworks.

- Controls & Security : Implement SOX-style internal controls, segregation of duties, audit trails, and role-based access. Ensure cyber-resilience and data privacy compliance (GDPR, CCPA as applicable).

- Scalability & Reliability : Build repeatable, resilient operating models that support new fund launches, multi-currency books, and complex structures (blockers/aggregators). Target straight-through processing (STP) and best-in-class cycle times.

4) People (Leadership, Capability, Culture)

- Team Leadership : Manage and mentor fund controllers and teams across locations/time zones. Build succession plans and career paths; cultivate a high-performance culture.

- Workforce Planning : Align capacity with demand (fund launches, transactions, audit cycles). Optimize onshore/offshore mix and leverage managed services/administrators where strategic.

- Skills & Training : Implement structured learning paths (PE accounting standards, waterfalls, systems), certification support (CPA/ACA/CFA), and cross-training programs.

- Culture & Engagement : Promote accountability, continuous learning, and psychological safety. Recognize excellence and build inclusive practices that improve retention and productivity.

Key Performance Indicators (KPIs) :

- Timeliness: % on-time financial statements; close cycle duration; SLA adherence for capital calls/distributions and investor inquiries.

- Quality : Error rate per reporting cycle; audit adjustments; reconciliation breaks; control deficiencies.

- Efficiency : Automation coverage (% STP), cost per fund/vehicle, manual touchpoint reduction, productivity per FTE.

- Stakeholder Satisfaction : LP satisfaction scores, internal partner feedback (IR/Deal teams), audit outcomes (no material weaknesses).

- People & Culture : Engagement scores, voluntary attrition, bench strength/succession readiness, certifications completed.

- Change Outcomes : Successful fund launches, system upgrades, and process transformations delivered on scope/time/budget.