Vice President - Finance & Accounting Operations - Insurance Vertical - ITeS/BPO/KPO

Description:

Role: Vice President - F&A Operations ( Insurance Vertical) - ITeS / BPO / KPO

Location: Gurgaon

Key Responsibilities:

Service Delivery & Controllership:

- Own end to end delivery across Record to Report (R2R), Financial & Regulatory Reporting, GL close, Investment Accounting/Reporting, Revenue Accounting, and Management Reporting.

- Ensure timely and accurate US GAAP, NAIC STAT, IFRS, local statutory, tax and regulatory submissions across US and international entities.

- Oversee balance sheet reconciliations; drive root cause analysis and clearance of aged/open items; ensure robust process controls (client & internal). Operating Model & Governance

- Build, Scale & Manage shared services operating model: talent acquisition, capability building, KPI framework, process health, and efficiency programs.

- Lead governance cadence: monthly stakeholder reviews, quarterly steering committees, and comprehensive risk/compliance reporting.

- Stakeholder & Client Management

- Serve as Engagement Head/Site Lead- Act as the point of escalation for service delivery.

- Build long term relationships with onshore partners; provide thought leadership, vision, and troubleshooting support.

- Partner with client leadership on growth initiatives; own engagement financials and participate in annual budgeting.

People Leadership:

- Manage, motivate, develop, and appraise teams through a structured leadership cascade; run pulse/skips, goal setting, and performance management.

- Facilitate knowledge sharing and upskilling to elevate domain maturity and delivery excellence.

Educational Qualification / Work Experience & Skills:

- PG / MBA / CA with min 20+ years of experience in F&A within BFSI ( with Focus on Insurance Operations ) for a BPO / KPO / ITeS for Insurance Vertical.

- Deep domain in Controllership, R2R, GAAP/STAT/IFRS/Tax/Regulatory reporting, investment accounting, and management reporting. ( Strong Experience into FP&A Operations in Insurance Vertical in BPO / ITeS / KPO Industry)

- Strong governance and KPI discipline.

- Transformation & Productivity

- Deliver measurable productivity/yield and drive continuous improvement across all towers (AP/GA/FA/R2R/Reporting) Transitions & Migrations

- Partner with Transition Leads for seamless handovers & transitions, own strategic assessment, due diligence, solution identification, knowledge transfer, pilot, and stabilization.

- Manage new business RFIs/RFPs, onsite/offshore migrations.