This team plans, manages and executes the Strategy and responsible for delivering the entire gamut of agenda on Policies & Procedures, Business Change / Transformation, People Risk, Employment Law, Litigation, Industrial Relations and Conduct & Concerns Management, by ensuring decisions / actions are compliant with local legislative framework and organization's guidelines

- Post Graduation in Human Resources or equivalent with 15+ years of experience in Human Resource function & atleast 7 years of experience in Employee Relations.

- Demonstrated experience in developing strategy, managing ER policies, processes, and practices in a global and matrixed environment with a strong track record of establishing credibility, maintaining integrity, and delivering desired results for stakeholders.

- Strong knowledge and application of employment laws (federal & state) applicable to India & Sri Lanka.

- High business acumen and ability to understand changing business trends

- Exceptional communication and interpersonal skills, handling sensitive matters with confidentiality, empathy, and cultural awareness.

- Effectively consult (listen, understand, and influence) people at all levels (including senior leadership) in a qualitative and quantitative manner.

- Excellent analytical and critical-thinking skills to assess situations objectively and provide effective solutions.

- Ability to make rational decisions and navigate through complex scenarios with minimal guidance or supervision

- Ability to work with and constructively influence senior stakeholders across the function & business.

- Design, implement, streamline policies and procedures ensuring alignment with local employment legislative provisions and organization's framework.

- Provide strategic advice on the team's aspects to HR team(s) / Business on a wide variety of employment matters utilizing appropriate approach / methodology to identify associated risks with actions / decisions.

- Apply in-depth knowledge of the labour laws, Group Policies provide strategic inputs and appropriate resolution complex ER issues, ensuring compliance with regulations and Group standards.

- Understand Business / Functional requirements and Policies provide strategic inputs and appropriate resolution aligned with local employment legislative provisions and organization's framework.

- Effectively engage and manage relationships with legal counsels; work on litigation strategy with respect to employment disputes; ownership & accountability for outcomes

- Foresee critical ER situations within the country and advise HR and Business on the implications; proactively define mitigation mechanisms and plans

- Provide day-to-day direction and mentorship to team members, ensuring professional service delivery, skill development, and workload balance.

- Stay current on industry trends, best practices, and changes in employment laws to ensure the organization remains compliant and maintains a competitive employee relations strategy.

- Act as a point of escalation, coach and provide guidance for HR Colleagues, Business Stakeholders (across levels) on complex concerns / whistleblowing investigations for effective resolution.

- Build strong relationships with various internal stake holders i.e. HR Team, Internal Legal, Specialist Functions for seamless delivery of team's objectives.

- Ensure compliance to Legal entity/ Country regulatory, and other local matters while operating within defined Global Standards

- Ensure appropriate consolidation, quality audit and reporting on all team's aspects.

- Partner with Risk Team to undertake periodic risk assessment of Employment Practices & Relations Risk for the entities in scope and develop remediation action plan as appropriate.