
Role : Vice President - Employee Onboarding Experience Lead
Job Description :
Purpose of the role :
- Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.
- If managing a team, they define jobs and responsibilities, planning for the departments future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes.
- They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.
- The four LEAD behaviours are : L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others.
OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organizational risks and strategic decisions.
- Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
- Manage and mitigate risks through assessment, in support of the control and governance agenda.
- Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
- Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
- Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
- Adopt and include the outcomes of extensive research in problem solving processes.
- Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
Basic/ Essential Qualifications :
- Experience in managing global Hiring and Onboarding processes
- In depth understanding of the background verification process, vendor management and regulatory compliance requirements
- Expertise in Workday and Service Now applications
- Exceptional communication and influencing skills
- Ability to use data driven insights to make decisions and drive improvements
- Basic AI knowledge and copilot skills
Desirable skillsets/ good to have :
- Relevant experience in the onboarding space in BFS domain
- Strong operations background, experience in process simplification and managing large scale transformations
- This role will be based out of Chennai.
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