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BPO

Job Code

1704727

Vice President - Client Support - Asset Management Domain

Apay Marketing.13 - 22 yrs.Mumbai/Navi Mumbai/Maharashtra
Posted 2 months ago
Posted 2 months ago

Job Description :

The Vice President Client Support leads the Client Support function for the asset management business, overseeing teams across Product Reporting, Marketing Intelligence, Client Data and other client-support service areas. The role is responsible for delivering high-quality support, strengthening global capability from India, driving continuous improvement and innovation, and shaping a scalable, automated and client-centric service model.

A key focus of the role is to build and lead deep functional expertise in Product Reporting and Marketing Intelligence (WMI), ensuring high quality, insight driven and client relevant outputs across reporting deliverables.

This role reports to the local Head and partners closely with global stakeholders in a matrix structure. A key priority is expanding specialised capability, modernising delivery models and enhancing client experience across the enterprise.

Role Impact :

This role strengthens the quality, transparency and reliability of client-support capabilities, builds trust with global stakeholders, drives efficiency and innovation, and reinforces India's position as a strategic value creator within the global model.

The role also enhances the firm's ability to deliver high quality product narratives, performance insights and marketing collateral, thereby directly supporting client engagement, sales enablement and brand positioning.

Required Background :

- 15+ years of leadership experience in global asset management or financial services with demonstrated success in managing complex, multi-team environments and strategic transformation.

- Strong experience in client support functions within a global, matrixed structure and understanding of client-life cycle.

- Ability to translate strategy into actionable plans and lead teams through change and ambiguity.

- Proven success in influencing senior stakeholders and building strong cross-functional relationships.

- Strong hands on experience in Product Reporting, Client Reporting (good to have), and Marketing Intelligence (WMI) within asset management.

Technical & Leadership Skills :

- Strong understanding of asset management, client support, marketing analytics and client related data domains.


- Deep knowledge of factsheets, content portals, pitchbooks, fund reporting, performance & attribution concepts, and RFP/DDQ management.

- Strong appreciation of investment products, asset classes and performance drivers.

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Posted by

Job Views:  
440
Applications:  104
Recruiter Actions:  9

Posted in

BPO

Job Code

1704727

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