Job Title : Vice President - Client Success Engineering Experience : 13 - 17 years Location : Mumbai Requirements : - Bachelors degree in Computer Science, Information Technology or related field - Minimum 13-17 years experience in a leading production support department or in software development using Java, J2EE, Spring, RESTful APIs, MySQL, MongoDB - Expertise on production support processes such as incident or change management, call triaging, critical issue procedures - Experience with application support organization working in 24-7 environments - Experience in writing and maintaining scripts to monitor system activity and automate production support activities that enable efficiency and productivity of Customer Success team - Proficiency in troubleshooting, root-cause analysis, SLA adherence and metrics reporting for large enterprises - Knowledge of monitoring tools, alert escalation, customer and other stakeholder management - Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued - Managing and providing support on weekends on a rotational basis

Mumbai

Vice President - Client Success Engineering - IT 

Job Description for Vice President - Client Success Engineering - IT  in Anlage Infotech in  Mumbai for (13-17) years of experience. Apply Now!