The VP/AVP - Operations is responsible for managing disbursement and billing processes in line with approved policies and loan agreements. The role ensures compliance with pre-disbursement conditions, validates documentation, and maintains accuracy in LMS data, invoicing, and cash flow. It also involves ensuring MIS preparation, supporting audits, and driving process efficiency through strong coordination and adherence to regulatory and internal guidelines.

Primary Job Duties/Responsibilities

The key job duties/responsibilities are enumerated below:

- Lead disbursement and billing functions of NBFC company as per approved policies, systems and agreements.

- Review borrowers' agreements to verify all pre-disbursement conditions (PDCs) and validate the supporting documentation submitted by borrowers

- Assess and confirm the security status underlying the loan agreements

- Ensure strict compliance with internal guidelines, policies, and regulatory requirements pertaining to disbursement activities

- Review documents shared by cross functional teams and ensure alignment with disbursement requirements

- Monitor the preparation and generation of documents required for recommending remittances to borrowers

- Ensure maintenance of accurate records of interest, spreads, and other commercial terms on the Loan Management System (LMS)

- Generate and validate cash flow statements in accordance with the respective facility agreements

- Monitor the billing activities in line with established internal processes

- Validate financial documents for generation of invoices with accuracy and compliance

- Support internal and external audits and inspections by ensuring timely provision of required information

- Contribute to process improvements and automation initiatives to enhance overall productivity and efficiency

- Prepare MIS reports and perform analysis of data and trends.

- Monitor key operational metrics and generate performance tracking reports

- Maintain accurate and updated data on the loan management system and other internal operational platforms Classification: Public - Coordinate with cross functional teams to ensure smooth execution of operational activities

- Collaborate with leadership on strategic and operational initiatives

- Communicate effectively with internal and external stakeholders to ensure seamless workflow and issue resolution

- Represent the department in meetings and contribute to initiatives that enhance organizational productivity

- Ensure adherence to policies, regulations, quality standards

- Maintain audit ready documentation and SOPs

- Perform any other responsibilities assigned from time to time

Educational Qualifications -

Candidate should be a Graduate with professional qualification either a degree in Business Administration (MBA) specialising in Finance / CA / CMA or an equivalent degree in Finance.

Experience -

The candidate must have a minimum of at least 12 - 16 years of overall experience in a NBFC (Minimum size 3000 Crores) of which at least 8 years of experience in loan operations/credit operations.

- Strong exposure to loan disbursement processes, including pre-disbursement checks (PDCs) and documentation review.

- Hands-on experience with Loan Management Systems (LMS) and operational platforms

- Experience in billing, invoicing, interest computation, and cash flow validation - Good understanding of loan agreements, security structures, and compliance requirements

- Exposure to regulatory guidelines (RBI/NBFC norms) and internal policy adherence

- Experience in handling MIS reporting, data analysis, and operational metrics tracking

- Ability to work with cross-functional teams (credit, legal, treasury, etc.)

- IT competence with proficiency in various IT tools/software application required for tracking sectoral credit and reporting of the same. Proficiency in MS excel, MS PowerPoint and other analytical tools

- Should have ability to work in cross functional teams, should be highly committed and able to communicate clearly. Should have good oral and written communication skills

- Experience in building and leading teams