Description:

About Us:

Founded in 2014, Vedantu emerged as a visionary in the ed-tech space, pioneering the shift towards online education in India.

Our name, derived from 'Veda' (knowledge) and 'Tantu' (network), reflects our mission: to create a vast network of knowledge accessible to all.

We embarked on a journey to transform the educational landscape, leveraging technology to make quality education available, affordable, and personalized.

Role Overview:

As a Team Lead Sales at Vedantu, you will be responsible for managing and guiding a team of Academic Counsellors to achieve monthly revenue and conversion targets.

Your role includes driving performance, improving the sales funnel, mentoring team members, and maintaining a high-quality student/parent experience.

Key Responsibilities:

Team Management & Performance:

- Lead, mentor, and motivate a team of 812 Sales Executives / Academic Counsellors.

- Ensure the team meets daily, weekly, and monthly revenue & conversion targets.

- Conduct regular performance reviews and provide actionable feedback.

- Plan rosters, assign leads, and monitor attendance & productivity metrics.

Sales Execution & Funnel Management:

- Track team performance on lead outreach, demo completion, pitch quality, and closure.

- Ensure timely follow-ups and high utilization of leads provided.

- Assist team members during high-value closures or complex customer cases.

- Drive improvements in key metrics like booking rate, demo-to-trial, and trial-to-conversion.

Training & Quality Control:

- Identify gaps in communication, pitch, and objection handling.

- Conduct training sessions to enhance sales skills and product Knowledge.

- Ensure adherence to Vedantus sales guidelines, tone, and compliance norms.

Customer Handling & Escalations:

- Resolve parent/student escalations, ensuring fast and satisfactory closure.

- Ensure a high-quality, student-first experience aligned with Vedantus brand values.

Reporting & Coordination:

- Track and report daily/weekly/monthly sales performance to the Sales Manager.

- Share insights on lead quality, call productivity, and market feedback.

- Coordinate with product, marketing, and operations teams as requ.

Skills & Competencies Required:

- Strong leadership and people management skills.

- Excellent communication (English + regional language preferred).

- High ownership, target-driven mindset.

- Ability to provide constructive feedback and improve team performance.

- Strong understanding of Inside Sales model in EdTech.

- Problem-solving attitude and ability to handle pressure.

- Good with data, Excel/Sheets, CRM tools (e.

, LeadSquared, Salesforce).

Qualifications:

- Graduate degree in any stream (MBA preferred but not mandatory).

- 3- 6 years of experience in Inside Sales.

- Prior experience in EdTech is a strong advantage.

- Minimum 1 year of experience as a Team Lead handling a revenue-driven sales team.