Primary Responsibilities/Job Title - Ethics & Compliance Manager, Master Investigator
Business Segment/Resource Group/Department or Section Name - Legal
Reports to Manager - Lead Regional Counsel - International
Job Overview
- Compliance legal specialist to provide oversight and management of VCPL's compliance program and provide global support to Valvoline Inc.'s international ethics and compliance program. This role will also lead VCPL's investigation process through interviewing, documenting, using system tools, and obtaining other information to develop a clear, data driven understanding of the investigation subject.
Primary Duties and Responsibilities
Description & % of Time
1. Investigates employees' related issues as an objective representative of the Company; documents findings and makes recommendations for corrective actions using the organization's process of ethics reporting. 40%
2. Uses a strong understanding of business ethics policies and practices to develop recommendations and determine an appropriate course of action while considering the organizational environment. Demonstrates and promotes the company's culture in all actions.
3. Interprets trends in investigation data; works with human resources, legal and other appropriate internal and external parties to prepare and present recommended actions to leadership.
4. Maintain a position of independence and objectivity throughout the investigative process; maintains a balanced perspective between the company's and employee's position during investigations.
5. Conducts effective induction and orientation sessions. Onboards new employees and maintains an awareness of current learning/training trends. Ensures training records are maintained.
6. Demonstrate the ability to consistently apply the company's investigation processes and escalate issues as appropriate. Trains, coaches, and develops others on the investigation process
7. Responsible for the application, development and overseeing of ethics and compliance programs, policies in order to mitigate the risk of improper, illegal or unethical activities
8. Oversee and manage VCPL's ethics and compliance including policies, procedures. Participating and running annual risk assessments along with internal audit and risk teams; develop annual compliance plan; support on tracking LMS and instructor led trainings, conduct instructor-led trainings. Coordinate with different department managers to review all departmental compliance policies. Interprets code of
9. Support Valvoline Inc's international ethics and compliance function including assisting with annual compliance certification, training development, tracking and reporting. 60%
10. Review and evaluate company procedures and reports to identify hidden risks or common issues.
11. Develops and implements strategies for all activities relating to code of conduct, and ethical relationships
12. Effectively communicating ethics and compliance standards and procedures to all employees through training programs and materials. Lead employee training sessions on ethics and compliance issues.
Primary Interactions
Internal and External (e.g., Internal contact- Incumbent will have regular contact with senior leaders, etc. S/he will maintain contact with several areas across the organization. External contacts include vendors, clients, etc.) This role will interact with both internal and external groups. Responsibilities are multi-faceted, working with internal personnel across all departments, third parties including distributors, vendors and corporate resources
Travel Requirements - Frequency - Up to 5 %
Preferences and Minimum RequirementsEducation
- College, university, or equivalent degree in Business, Ethics, Legal, Human Resources, Audit or related field or equivalent experience required.
Work Experience
- Significant relevant work experience required as a Master Investigator
Licenses and Certifications (professional and/or technical)
Knowledge, Skills, andCompetencies
- Training Delivery - Instructs learners in a manner that engages and adjusts to individual and group needs resulting in
knowledge, skills and abilities that can be applied on the job.
- Conducting an Investigation - Utilizes interpersonal skills, sound judgment and investigation tools/process to resolve reported violations of the Company's standards in a way that promotes our values and ethical principles; conducts effective interviews, and analyzes information; clearly articulates findings and recommendations verbally and in writing.
- Cultural Agility - Leverages multiple cultural frameworks, values, and norms; adapts style in order to be effective across cultures; recognizes and addresses one's privileges, biases, and cultural preferences; commits to continuous learning and improvement in diversity, inclusion, and cultural competence; seeks and utilizes feedback from diverse sources.
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Courage - Stepping up to address difficult issues, saying what needs to be said.
- Global perspective - Taking a broad view when approaching issues, using a global lens.
- Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
- Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
- Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Strong knowledge of industry processes and regulations.
- Outstanding communication and interpersonal abilities.
- An analytical mindset with excellent organizational skills.
- Proven experience as compliance officer
- In-depth knowledge of the industry's standards and regulations
- Excellent knowledge of reporting procedures and record keeping
- A business acumen partnered with a dedication to legality
- Methodical and diligent with outstanding planning abilities
- An analytical mind able to "see" the complexities of procedures and regulations
- Excellent communication skills
- Excellent attention to detail and strong technical, organizational, and analytical skills.
- Sound leadership skills (self-starter, results driven, etc.) with the ability to balance multiple priorities in a fast-paced environment with time sensitive deliverables.
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