Value Health - Business Analyst/Product Owner - Salesforce & Healthcare AI

About Us:

We are a technology-driven healthcare solutions company building AI-powered, Salesforce-enabled products designed to reduce administrative overhead and improve patient outcomes. Our mission is to bring innovation, compliance, and efficiency to healthcare delivery through advanced technology. Join us to shape products from concept to launch, with real ownership and impact.

Key Responsibilities:

- Product Ownership & Strategy: Define product vision, roadmap, and backlog; manage and prioritize features using Agile methodologies.

- Requirements Management: Gather, analyze, and document business and functional requirements (User Stories, Acceptance Criteria, PRD/BRD/FRD).

- Solution Design: Work closely with Salesforce architects and developers to design scalable solutions aligned with healthcare workflows, compliance (HIPAA/PHI), and interoperability standards (FHIR, HL7).

- AI/GenAI Integration: Identify and integrate AI/GenAI features into products, ensuring clear use cases, ethical guardrails, and measurable ROI.

- Collaboration & UX: Partner with UI/UX teams to create wireframes, user flows, and prototypes for stakeholder review.

- Testing & Release Readiness: Work with QA teams to define test cases, support UAT, and ensure quality releases.

- Market & Customer Insights: Analyze market trends, competitor offerings, and customer feedback to refine the roadmap and drive adoption.

Requirements:

- 4 - 8+ years of experience as a Business Analyst or Product Owner, with end-to-end product lifecycle exposure.

- Strong expertise in requirements gathering, documentation, and Agile practices.

- Hands-on experience with Salesforce (Health Cloud preferred) and/or healthcare domain knowledge.

- AI literacy or working experience with GenAI/AI features in product development.

- Strong stakeholder management, analytical, and communication skills.

Nice-to-Have:

- Salesforce certifications (Admin, Platform App Builder, Health Cloud).

- Knowledge of healthcare interoperability (FHIR, HL7, CDA).

- Familiarity with analytics and visualization tools.