
Description:
- Gather, analyze, and validate business and functional requirements from stakeholders across product, technology, and operations teams.
- Develop detailed BRDs, FRDs, and process workflows for payment-related enhancements and new features.
- Collaborate with developers and QA to ensure accurate implementation of business logic and compliance requirements.
- Participate in Agile ceremoniessprint planning, backlog refinement, and UAT reviews.
- Conduct gap analysis and propose process improvements in existing payment workflows.
- Support integrations with banks, payment processors, and third-party APIs.
- Ensure alignment with industry regulations (PCI DSS, GDPR) and internal risk/compliance standards.
- Partner with business leads to define KPIs and success metrics for payment solutions.
- Provide mentorship and guidance to junior analysts as needed.
Qualifications:
- Bachelors/Master's degree in Business, Finance, Computer Science, or related field.
- 5-8 years of experience as a Business Analyst in the fintech or payment domain.
- Strong understanding of payment gateways, transaction flow, settlements, reconciliation, and reporting systems.
- Hands-on experience in Agile and Waterfall methodologies.
- Proficient in tools such as JIRA, Confluence, and MS Visio.
- Excellent analytical, communication, and stakeholder management skills.
- Ability to work cross-functionally and manage end-to-end delivery of BA activities.
- Knowledge of PCI DSS, EMV, tokenization, and compliance frameworks preferred.
- CBAP / CCBA certification is an added advantage.
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