Urban Company - Senior Manager - Business Operations

What You'll Do:

1) First focus is operational excellence for your set of cities - this involves ensuring right selection and training of new partners and high service quality. This is the crux and main focus of the role. It is an operations-heavy role

2) You will also be expected to take charge of key central growth tracks for the category over time:

(a) Projects focused on improving quality and service excellence

(b) Projects focused on improving offerings and innovation

3) Collaboration with cross-functional teams to ensure swift and robust execution

- You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up. We are looking for folks who have a high ownership mindset and love operational excellence

What We Need:

1) Minimum 2-4 years of experience in an ops-related/consulting/strategy role.

2) Demonstrated leadership of teams and projects - the ability to influence and lead.

3) Someone who understands great things gets built by both smarts and hard work.