Free meal

Job/Soft skill training

Cafeteria

Health insurance

Office gym

Office cab/shuttle

Professional degree assistance

Child care facility

International/On-site exposure

Joining bonus

Annual leaves

Rewards & recognition

Recreational activities

Life insurance

Annual health checkup

Gym membership

Paternity leaves

Car lease

Mobile bill reimbursements

Relocation bonus

Mental health wellbeing

Retirement benefits

Joining goodies

Performance bonus

Urban Company Reviews by Employees

Business Development Associate

Category Manager

AC Technician

Beautician

Business Development Executive

Trainer

Senior Manager

Senior Associate

Senior Category Manager

Sales Associate

Makeup Artist

SPA Therapist

Intern

Electrician

Massage Therapist

Business Development Intern

Senior Business Development Associate

Associate

Customer Care Executive

Senior Trainer

Operations Associate

Customer experience Specialist

Sales Executive

Training Manager

Customer experience Executive

Cleaning Supervisor

Manager

Business Development

Home Tutor

Software Developer

Customer Service Executive

Operations Executive

Technical Trainer

Business Development Manager

Team Lead

Quality Analyst

Housekeeping Trainer

Sales Trainer

Operations Manager

Plumber Technician

Senior Executive

Assistant Manager

Case Manager

Technician

Software Development Engineer II

Painting Supervisor

Skin Trainer

Yoga Instructor

AIR Condition Technician

About the Role & Team: Our business is executed by small high powered teams for each sub-vertical handling all aspects of business for a cluster of 3-4 cities. This team is led by a Cluster Lead. The right Individuals should have a combination of sharp analytical making judgements and sound business knowledge. judgment, robust result driven execution and creative iterative business building. A Cluster Lead would typically oversee a team of 7-8 Senior Category Managers, Category Managers, and Trainers and be responsible for all aspects of operations of 1,000-2,000 UC partners. What You'll Do: - Independently own and build all aspects of UC's business across your vertical -building the supply chain across selection, training and onboarding of professionals; daily operations; quality of service; user growth and expansion. - Grow the marketplace while optimizing multiple opposing factors like service availability and supply utilization; scaling user growth while improving operational excellence and quality of service. - Build, coach and guide a high performance team across business development, skill training and growth. - Collaborate across multiple central teams including functional specialists and business category teams to ensure coherence and other regional teams to share/learn best practices. - Drive user growth through local marketing initiatives, partnerships as well as localizing the offering/pricing for your market. - In a nutshell, the Cluster Lead is expected to completely own and drive the business, the team and make all judgements for the city cluster. If being a lynchpin of an organization and business excites you, we'd love to meet you and talk more. What we Need: - 2-6 years of experience in a high growth operations based startup, FMCG or other consumer companies, or consulting - High sense of ownership and a penchant for excellence - Prior experience in operations or category management a bonus Folks you will work with: We understand that the people you work with and learn from is the single most important determinant of how much you enjoy working at a place. In fact, this defines the culture in many ways. Here is a list of UC folks you can expect to work with and collaborate with: Aditya Shrivastava- SVP (Repairs) Salil Agarwal- VP (Painting) Aayush Agarwal- VP (Repairs) Arushi Arora- VP (Cleaning) Rishav Jain- Business Head (Salon) What can you expect: - A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role. - Energy and hustle of a startup with processes and depth of a big organization - Expect to work with people you can learn from and are invested in your growth - Opportunity to be part of the mission to transform customer and partner experience - Latest tools and technology to get things done provided by the company - Health insurance benefits for you and your family At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity

Delhi NCR

Gurgaon/Gurugram

Urban Company - Cluster Lead - Operations 

Job Description for Urban Company - Cluster Lead - Operations  in Urbancompany in  Delhi NCR Gurgaon/Gurugram for (1-6) years of experience. Apply Now!

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