Upraised - Business Analyst

Job Description

Responsibilities :

- Collaborate with business stakeholders, product owners, and other teams to understand business processes, gather requirements, and conduct business analysis to identify opportunities for improvement.

- Conduct thorough analysis of client requirements, document business needs, and translate them into functional and technical specifications.

- Develop business cases, feasibility studies, and cost-benefit analyses to assess the viability of proposed solutions.

- Analyze and map business processes, identify gaps, and recommend process improvements to streamline operations and increase efficiency.

- Collaborate with cross-functional teams, including IT, development, operations, and quality assurance, to ensure successful implementation of solutions.

- Conduct market research, competitive analysis, and industry benchmarking to identify trends and best practices, and provide recommendations for strategic decision-making.

- Create and maintain comprehensive documentation, including business requirements, use cases, process flows, and system documentation.

- Facilitate meetings, workshops, and brainstorming sessions to gather requirements, elicit feedback, and drive consensus among stakeholders.

- Provide support in user acceptance testing (UAT), defect tracking, and resolution, ensuring that solutions meet business requirements and are of high quality.

- Act as a liaison between business stakeholders and technical teams, translating business needs into technical requirements, and vice versa.

- Provide ongoing post-implementation support, including monitoring and reporting on solution effectiveness and making recommendations for continuous improvement.

Qualifications :

- Bachelor's or Master's degree in Business Administration, Management, Information Systems, or a related field.

- Minimum 10 years of experience as a Business Analyst, preferably in a services or consulting environment.

- Strong understanding of business analysis concepts, methodologies, and best practices.

- Proven experience in conducting requirements gathering, analysis, and documentation for complex business processes and systems.

- Excellent analytical skills, with the ability to analyze complex business problems, identify root causes, and recommend solutions.

- Strong communication skills, with the ability to effectively communicate and collaborate with business stakeholders, technical teams, and cross-functional teams.

- Proficient in using business analysis tools and techniques, such as process modeling, use case modeling, and data flow diagrams.

- Knowledge of software development lifecycle (SDLC) and experience working with development teams to implement solutions.

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

- Detail-oriented with a strong focus on quality and accuracy in documentation and deliverables.

- Strong organizational skills, with the ability to manage multiple projects and tasks simultaneously.

- Familiarity with project management methodologies, such as Agile or Scrum, is a plus.

- Domain knowledge in the services industry or related industries is a plus.