Unloadbox - Operation Manager - IT Projects - Government Sector

Roles and Responsibilities:

- Manage and support government sector IT projects, ensuring smooth operations and adherence to project timelines.

- Lead and manage operations teams, including resource planning, task allocation, performance monitoring, and SLA compliance.

- Collaborate with software development and implementation teams, understanding the software lifecycle.

- Coordinate effectively with government users, field teams, and other stakeholders.

- Prepare and analyze reports, with basic proficiency in SQL for backend understanding.

- Ensure clear and effective communication with all stakeholders.

Key Requirements:

- Minimum of 3 years of experience in managing or supporting government sector IT projects, preferably in the HRMS domain.

- Should have been actively involved as part of a software development or implementation team, with a strong understanding of the software lifecycle.

- Proven experience in leading and managing operations teams, including resource planning, task allocation, performance monitoring, and SLA adherence.

- Basic proficiency in SQL is preferred for reporting or understanding backend processes.

- Excellent verbal and written communication skills to effectively interact with end users, technical teams, and stakeholders.

- Must be proficient in the local language to ensure effective coordination with government users and field teams.

Qualifications and Requirements:

- Educational Qualification: Minimum technical educational qualification like BE /BTECH / or equivalent with an additional MBA degree

Experience:

- Minimum 10 years of overall experience with atleast 3-4 years in leadership or operational management role.

Skills:

- Proficiency in English and Kannada languages.

- Excellent communication and interpersonal skills.

- Strong leadership and organizational abilities.