Uniworld Logistics - Business Development Manager

About:

- Market Research & Opportunity Identification: Conducts market analysis to identify new business opportunities, industry trends, customer needs, and competitor activities to support strategic expansion.

- Sales Strategy & Business Growth: Develops and executes sales plans, generates new leads through multiple channels, participates in events, and works toward achieving revenue and performance targets.

- Client Relationship Management: Builds and maintains strong relationships with prospective and existing clients, identifies upselling opportunities, and ensures smooth coordination with operations for service delivery.

- Proposal Development & Deal Negotiation: Prepares customized proposals, leads pricing and contract negotiations, and secures profitable, long-term business agreements aligned with company goals.

- Cross-functional Collaboration: Works closely with marketing, operations, and logistics teams to align service capabilities, support customer requirements, and run targeted business development initiatives.

- Customer Experience & Issue Resolution: Collects customer feedback, resolves service concerns in coordination with internal teams, and ensures a high standard of service excellence.

- Reporting & Performance Analysis: Maintains CRM records, tracks KPIs, analyzes sales performance, and submits periodic reports to senior management to support data-driven decision making.

- Continuous Learning & Professional Development: Enhances industry knowledge through training, conferences, and market updates, while sharing best practices within the business development team