Uniworld Logistics - Business Development Manager

1. Regional Sales Leadership

- Lead overall local sales activities for the assigned region.

- Guide the sales team to achieve company targets and objectives.

2. Performance Management

- Set performance parameters for team members and monitor progress.

- Ensure adherence to defined standards and corrective actions where required.

3. Sales Administration

- Oversee end-to-end sales administration processes.

- Ensure smooth coordination and alignment with internal functions.

4. Team Development & Collaboration

- Build and nurture team spirit within the sales department.

- Promote strong collaboration with cross-functional teams.

5. Market & Client Analysis

- Analyze client performance in terms of gross margin, volume, and profitability.

- Stay updated on market trends and competitor activities.

6. Growth & Yield Management

- Identify opportunities to enhance yield and overall profitability.

- Drive initiatives to maximize revenue from existing and new clients.

7. Brand Building

- Encourage the team to project a strong and vibrant brand image.

- Reinforce brand values in daily customer interactions.

8. Customer Management

- Ensure effective handling of customer complaints and service issues.

- Maintain strong relationships to enhance customer satisfaction and retention.