Unity Small Finance Bank - Branch Manager

Job Role:

- Lead a result-oriented team as is responsible for managing the Branch top line, Profitability, ensuring high quality service and Customer Relationship Management, Operation, risk and Audit.

- Own all branch banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sell.

- Key Customer Relationship Management & Supervision of all High-Net-Worth customer programs

- Ensure all components of the branch sales model function as per design

- Complaints Handling

- Review Branch Operations reports

- Managing teller operations and vault

- Branch Merchandising & Co-ordination with Marketing at product level

- Review vault register and Key Registers

- Review Suspense & Dummy accounts

- Ensure compliance with Banking Rules, Regulations & Procedures

- Periodic review of progress vs. objective. Ensure clarity pf Business objectives among staff

- Adherence of sales process & Operational Checklist.

- Create visibility for the brand / branches in and around the catchment area.

- Catchment area mapping

- Activity management