Ujjivan Small Finance Bank - Head - Collections

Description:

Job Description:

- The Head of Collections will be responsible to drive the end-to-end collections strategy and execution across all asset products, geographies and customer segments, ensuring minimal delinquency and optimal recovery rates.

- To lead the national collections framework, ensuring compliance, efficiency, and innovation.

- To safeguard asset quality by managing internal and external stakeholders across geographies.

- Design and implement collection strategies across secured and unsecured portfolios.

- Drive performance metrics including credit cost, portfolio-wise resolution rates and cost of collections.

- Prepare and present collection performance updates and recovery projections to the Board

- Develop annual collection budget, resource plan, and agency targets.

- Monitor risk triggers and fine-tune strategy based on analytical insights.

- Lead and motivate large teams across multiple locations.

Desired candidate profile:

- 20 - 22 years of core experience in retail lending collections both secured and unsecured, preferably at National level role in large banks/NBFCs handling secured and unsecured portfolios.

Qualification:

- Any Graduation/ Post graduate with certifications in Credit/Collections/Analytics preferred (Not mandatory)