Job/Soft skill training

Free meal

Health insurance

Office cab/shuttle

Cafeteria

International/On-site exposure

Child care facility

Professional degree assistance

Uber India Research And Development Reviews by Employees

Community Operations Specialist

Team Lead

About The Role: As a Localization Experience and Quality Program Manager you'll work closely with our Uber AI Solutions, Product, Brand, Marketing, Regional and Operation teams to ensure quality oversight for key programs / projects. You'll be the main point of contact to manage the work completed by external vendors and network of individual contributors from a growing digital Gig Marketplace, ensuring that they have the tools needed to deliver high-quality data projects. You understand the importance of scaling your efforts to meet the needs of the growing business. On top of it all, you will be owning exciting quality programs, own quality standards, monitor audit performance, and drive continuous improvements from AI driven language quality management, to data used for training Machine Learning / AI models. What You'll Do: - Own quality programs that drive the highest quality outputs. - Identify quality issues and conduct root cause analysis to determine underlying problems. - Implement appropriate solutions to resolve quality concerns and prevent recurrence. - Work cross-functionally to refine processes, improve audit effectiveness, and enhance overall quality performance. - Own and manage linguistic quality of our products, content, and data used for Machine Learning / AI applications from English into languages for external clients' needs and / or for Ubers' emerging markets (i.e India, South Asia). - Dedicate time to investigating localization issues found on our apps & website. - Use data to determine quality trends for your region's languages and create action plans to address any systemic issues. - Proactively lead internal and cross-functional initiatives to identify areas for Quality process improvements. - Evangelize localization / globalization services with key stakeholders in regions and in HQ, or to external clients. - Develop, own and maintain relationships with regional stakeholders and key strategic clients. - Review and influence product requirement documents (PRDs/RFCs) related to Tools and Systems that can improve quality management processes. - Work closely with PMs/Engineers on product roll-outs, tool improvements/automation, and tech planning. What You'll Need: - Minimum 5-7+ years of localization experience, preferably in the tech industry. - Experience using CAT tools (e.g. Smartling, WorldServer, Trados, Memsource, etc.) - Experience managing Translation Memories, Glossaries, and Style Guides. - Experience working with vendors and freelancer resources to drive quality related performance. - Be proficient in and manage technical processes / programs and best practices around Quality, internationalization (i18N), multilingual products. - Excellent written and verbal communication skills. - Excellent Project / Program Management skills. - Passionate about Uber and our mission. - Ability to manage operations at scale. - Excellent team player who is able to successfully collaborate across different timezones and regions. - Strong stakeholder management and influencing skills including senior stakeholders and customers. - Data and metrics driven as a problem solver, you always look out for the best ways to measure impact tangibly and to iterate on solutions based on data. - Strong analytical skills (SQL, Excel, Google Sheets) for problem solving, coupled with excellent business judgment. Bonus Points If: - Professional fluency in a language other than English highly preferred. - Master's Degree in related field. - Knowledge and understanding of Machine Learning / AI. - Experience or solid knowledge on Data Analytics, Data Science, Statistics.

Bangalore

Others

Uber - Program Manager - Localization Experience 

Job Description for Uber - Program Manager - Localization Experience  in Uber India Research and Development in  Bangalore Others for (5-7) years of experience. Apply Now!

Uber - Program Manager - Localization Experience  | iimjobs.com