Manasi Chadha, Head of Customer Experience, India & South Asia

Prabhjeet Singh, Sr. Director India Operations

Nandini Maheshwari, Sr. Director, APAC Business Development

Megha Yethadka, Sr. Director, PgM Tech

Shilpa Bangera, Sr. Manager, Account Management, New York

Saskia de Jongh, Sr. Director, RGM, UberEats APAC

About the Role: We are looking to hire for Business Operations Associate to help us onboard new supply across North India. This role will expand Ubers footprint and steer the active driver count in the region. The primary job involves collaborating with external stakeholders and having the ability to work with multiple vendors (channel partners) to achieve the onboarding targets. In addition to this, it is expected that the candidate will maintain a close eye on the state and street and give valuable insights to drive the overall growth for the region. What You'll Do: The primary job involves collaborating with internal & external stakeholders and having the ability to work with multiple vendors/ partners to to scale new partners/category/ products in existing/new cities. In addition to this, it is expected that the candidate will maintain a close eye on the state and street and give valuable insights to drive the overall growth for the region. You will also be responsible for: - Launch new cities and categories in existing cities in North Region - Build new channels and partnerships for sourcing new drivers and supply - Initiate and run strategic projects for growing North region - Solve business challenges through operational excellence based on robust analysis. Take big picture ideas and break them into actionable steps - Plan and project manage multiple projects (across stakeholders) and have the ability to execute in a constantly changing, complex environment - Driver lifecycle management for regional categories: New driver training, Early lifecycle hand holding, Engagement and Churn winback - Manage analytics for driver lifecycle management, driver profiling and driver quality - Work closely with the CommOps team to help improve rider & driver support experience through monitoring of tickets and inbounds - Category expansion in multiple North cities with zero to one project - Analytics to monitor driver behavior in expansion cities and identity optimum driver cohorts to increase trips - Work with Quality team to improve driver quality and design quality actioning programs Basic Qualifications : - Bachelor's degree in either of the following fields: engineering, statistics, operations research or allied areas/ MBA - 2+ year of experience of FMCG, banking, insurance, & Retail or service industry supply operations, analytics, strategy work in a large business, or of growing a startup is preferred What You'll Need : - Ability to work with various channel partners (independent vendors, external stakeholders - vehicle dealerships, OEMs, etc) to onboard new supply on platform - Excel / spreadsheets and SQL skills are a plus - Self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work - Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure and multicultural environment

Gurgaon/Gurugram

Uber - Associate - Business Operations 

Job Description for Uber - Associate - Business Operations  in Uber India Research and Development in  Gurgaon/Gurugram for (1-4) years of experience. Apply Now!