- Project Coordination

Company Overview:

Twixor is an innovative IT services and consulting company enabling enterprises to enhance digital customer journeys over messaging channels with intelligent business process automation and AI-driven engagement.

With global clients and patented low-code technology, Twixors solutions are reshaping customer acquisition and engagement.

Visit Twixor for more information.

Job Overview:

This is a full-time, mid-level Business Analyst position located in Chennai.

The role is designed for professionals with up to 6 years of experience who are passionate about digital transformation within industries like banking, insurance, retail, and more.

As a core team member, you will drive business analysis, stakeholder communication, and digital process initiatives across various enterprise projects at Twixor.

Qualifications And Skills:

- Requirements Gathering (Mandatory skill): Proven track record of collecting and analyzing detailed business requirements from diverse stakeholders for effective solution design.

- Business Analyst in BFSI Module (Mandatory skill): Strong background in handling business analysis relating to Banking, Financial Services, and Insurance modules to optimize enterprise processes.

- BDR (Business Requirement Document) (Mandatory skill): Demonstrated ability to prepare comprehensive business requirement documents to translate business objectives into actionable deliverables.

- Stakeholder Management: Expert at engaging, managing, and facilitating communication among cross-functional teams and business stakeholders for project alignment and success.

- Familiarity with Agile/Scrum methodologies: Experienced working in Agile or Scrum environments, supporting iterative project execution and continuous improvement cycles.

- REST APIs: Understanding of RESTful interfaces and ability to translate API requirements for technology teams, aiding seamless integration in projects.

- Experience in Conversational AI Platforms (Chatbots): Familiar with chatbot technologies and platforms, capable of bridging business objectives with technical implementations in AI-driven projects.

- Project Coordination: Proficient in coordinating multiple projects, tracking progress, ensuring deadlines are met, and supporting the project team to achieve targets.

Roles And Responsibilities:

- Liaise with business stakeholders to identify and gather detailed business and system requirements for Twixors digital transformation projects.

- Analyze and document complex business processes, workflows, user journeys, and prepare high-quality business requirement documents.

- Work closely with technology teams to ensure accurate translation of business requirements into effective digital solutions leveraging REST APIs and conversational AI platforms.

- Act as a subject matter expert in BFSI module analysis, supporting industry-specific requirements and compliance needs for banking and financial clients.

- Facilitate Agile ceremonies and ensure requirements are well-articulated, prioritized, and tracked effectively throughout the sprint cycles.

- Coordinate project activities, manage timelines, and provide regular status updates to internal teams and key external stakeholders.

- Monitor the implementation and integration phases by addressing gaps and clarifying ambiguities to deliver customer-centric features.

- Foster collaborative relationships across delivery, QA, and client-facing teams to ensure project deliverables match expectations and timelines.

Work Location: Chennai (Work from Office).

Notice Period: Below 30 days.