Program Manager - EMI Card About TVS Credit Services LTD : As part of the $8.5 billion TVS Group, we have inherited a legacy of trust, value and service. TVS Credit has embarked on an ambitious vision to scale its book 10X in 10 years and be amongst the top 10 NBFCs in the country. As part of the plan, TVS Credit is looking to institutionalise and improve systems and processes by leveraging the might of technology & analytics across the organisation to enable agile decision-making to power growth. Job Purpose : - This role is responsible for EMI card repeat usage (Repeat Consumer Durable loans) deliverables. Define & execute various strategies for driving repeat usage. - Manage customer engagement and communication along with the marketing team for card activation & usage. - Responsible for building various alliances required to increase the repeat usage of the Cards (Lending for consumer purchases) and continuous product improvisation based on the customer/merchant responses to stay ahead of market offerings to achieve the business goals. Key Responsibilities : - Business development to scale up the EMI Card active user base to 2.5 million users by FY 25 with the sustainable product construct. - Deliver monthly & annual sales (Repeat CD loans) goals. - Device & implementation of key strategies for gaining traction from the key stakeholders like Sales Channels (Consumer Durable / Two Wheeler / Tractor Sales teams) and merchant networks (Consumer finance dealers), - Conceptualize, construct and design various programs/communication channels for enhancing customer usage. - Responsible for conceptualizing partnerships and alliances which are mutually beneficial for the company and the alliance partner. The development of innovative tie-ups will be a key expectation. - Developing relationships / tie-ups with vendors and various alliances for building additional scope for Card usage & activation General Offers, and Special discounts. - Product upgrades based on the customer response and being ahead with the market developments to attract new customer segments & increase the repeat usage of the existing user base. - Design, roll out and run an effective loyalty program to enhance repeat usage. Job Requirements : - MBA / Postgraduate - 12 Yrs experience preferably having exp in EMI Cards / Digital Lending Space - Business Development / Business Strategy - New initiative / alliances for offer generation - Campaign management & marketing initiative / Loyalty Programs - Network/Relationship Management, Interpersonal and Convincing skills - Exceptional communication skills & Multilingual

Chennai

Gurgaon/Gurugram

TVS Credit - Program Manager - EMI Card 

Job Description for TVS Credit - Program Manager - EMI Card  in TVS Credit Services Limited in  Chennai Gurgaon/Gurugram for (12-15) years of experience. Apply Now!