About the Role: - We are seeking a passionate and experienced Retail Sales and Store Operations Specialist to help create memorable in-store experiences, drive sales, and support the daily operations of our retail space. - This role is ideal for someone who thrives in customer-facing environments, understands the nuances of premium retail, and has a genuine love for helping people. Key Responsibilities: - Greet and assist customers with a warm, friendly, and engaging approach to deliver an outstanding shopping experience. - Build product knowledge of duckduckbaby's offerings and communicate features, benefits, and care instructions confidently. - Meet or exceed individual and store-wide sales goals on a daily, weekly, and monthly basis. - Drive revenue by upselling, cross-selling, and suggesting add-ons based on customer needs and shopping behavior. - Convert foot traffic into sales through personalized customer engagement and thoughtful product recommendations. - Maintain a visually appealing store by keeping shelves well-stocked, clean, and organized in accordance with merchandising standards. - Manage POS transactions, returns, exchanges, and customer complaints with professionalism and a solution-oriented mindset. - Monitor and share customer feedback to help improve service and inform product decisions. - Stay informed on industry trends, especially in the baby and parenting space, to offer relevant insights and product suggestions. - Collaborate with store leadership to ensure smooth daily operations and contribute to team success. Qualifications & Requirements: - Bachelor's/Masters degree in Retail Management, Hotel Management, or a related field (or equivalent practical experience). - 2-5 years of experience in a retail or customer service role, preferably in a premium or lifestyle brand. - Excellent interpersonal and communication skills, with a strong customer-first mindset. - Strong problem-solving abilities and a calm, confident approach to customer concerns. - Ability to work independently and collaboratively as part of a dynamic store team. - Flexibility to work weekends, holidays, and in shifts as per store needs

Delhi NCR

Tumbledry - Retail Sales & Store Operations Specialist 

Job Description for Tumbledry - Retail Sales & Store Operations Specialist  in FREELANCER GAURAV NIGAM in  Delhi NCR for (1-3) years of experience. Apply Now!