We are looking for a highly analytical and execution-driven Inventory Manager to own end-to-end inventory execution for our largest Motherhub FC. The ideal candidate will own the management of end-to-end inventory and ensure accuracy, control, and hygiene at the hub, ensuring 100% accuracy in stacking, picking, batch, and expiry handling in a regulated E-Pharmacy environment.

The entire inventory team at the warehouse will report to this role. This role is a blend of both execution and control.

This role operates in an evolving-tech setup, requiring strong inventory fundamentals, process discipline, and hands-on execution to maintain accuracy and compliance. The role has a direct impact on customer satisfaction, regulatory adherence, and inventory losses.

Key Responsibilities:

(Responsibilities include, but are not limited to)

1. Inventory Control & Accuracy:

- Own inventory health and physical vs system accuracy at the warehouse and ensure adherence to batch segregation, expiry control, and regulatory requirements.

- Drive inventory accuracy through operational rigor, process optimization, and selective tech or product interventions.

- Own the cycle count program, ensuring accuracy, coverage, and minimal operational disruption.

- Improve cycle count efficiency through process redesign, rigorous on-ground execution, and selective tech enablement.

- Identify, investigate, and resolve operational issues and bottlenecks in real-time.

- Build strong controls and SOPs for inward, outward, transfers, and returns.

- Audit Readiness: Act as the primary point of contact for external and internal auditors during half-yearly and annual stock audits.

2. Inventory Loss Reduction:

- Own inventory loss and shrinkage reduction, including damages, expiries, pilferage, and process leakages.

- Track inventory losses and drive root causebased corrective actions.

3. Process & Tech Enablement:

- Design and standardize inventory SOPs and partner with tech and product teams to build practical, scalable inventory controls and ensure data discipline as systems evolve.

- Assist in the development and implementation of strategies to optimize warehouse processes and enhance operational efficiency.

- Participate in continuous improvement initiatives, leveraging data insights and feedback from warehouse staff.

4. Cross-Functional Coordination:

- Partner with the procurement function to plan and execute procurement and replenishment cycles.

- Act as the single point of accountability for inventory-related escalations.

Technical Skill Matrix:

Tool Category Required Proficiency

WMS/ERP Hands-on experience with Unicommerce, Increff, Vinculum, or NetSuite

Data Analytics Expert level in SQL (to pull custom reports) and Advanced Excel (Power Query, Macros)

Methodologies Deep understanding of JIT (Just-in-Time), FEFO (First Expired, First Out), and FIFO

Compliance and Safety:

- Ensure adherence to safety regulations, company policies, and standard operating procedures within the control tower and broader warehouse operations.

- Promote a culture of safety and compliance among warehouse staff.

Data Analysis and Reporting:

- Analyze data from various sources to assess warehouse performance and identify trends or areas for improvement.

- Prepare and present regular reports on key performance indicators (KPIs), such as order accuracy, turnaround times, and inventory levels.

Qualifications & Experience:

- 5+ years of experience in inventory management, supply chain, or operations, preferably in e-commerce/q-commerce.

- Bachelors degree in Engineering, Operations, Supply Chain, or related field.

- Experience in managing a team of supervisors and handling 200+ contractual blue-collar workforce in a large warehouse setup.

- Hands-on experience with ERP/WMS systems and advanced Excel/data analysis.

- Strong stakeholder management and cross-functional collaboration skills.

- High ownership mindset with strong problem-solving and decision-making abilities.

- Experience in scaling operations in a high-growth environment is a plus.