About Company :

Balancehero India Pvt. Ltd. (BHI) is the wholly owned subsidiary of Balancehero Co. Ltd., Korea, which operates the mobile app True Balance - a one-stop destination for financial services.

About True Balance :

- True Balance, owned and operated by the BalanceHero Group, is an RBI-authorized Prepaid Payment Instrument (PPI) issuing entity. Through its subsidiary True Credits Private Limited (RBI-licensed NBFC) and other RBI-approved partners, it offers a range of financial services including instant loans, utility bill payments, and mobile recharges.

- Launched in 2016, True Balance has grown into one of India's leading financial services platforms with US$84 million in equity funding from global investors such as Softbank, Naver, and Line. The company's mission is to become the go-to financial platform for the next billion Indians by driving financial inclusion for the unbanked and underbanked.

Website: www.truebalance.io

Job Description

We are looking for a seasoned leader to build, scale, and own our Insurance vertical from the ground up. This role carries full P&L responsibility and will shape the insurance strategy for a large, digitally engaged customer base in a fast-growing fintech ecosystem.

Key Responsibilities :

1. P&L Ownership :

- Full accountability for revenue, margins, cost structures, and unit economics of the insurance business.

- Drive sustainable growth while maintaining profitability and operational efficiency.

2. Strategic Roadmapping :

- Define the product strategy across Life, Health, General, and Credit-linked insurance.

- Evaluate and execute the right model - Buy vs. Build vs. Partner.

- Create a scalable roadmap aligned with our fintech ecosystem and lending customer base.

3. Regulatory & Compliance Leadership :

- Lead licensing processes (Corporate Agency / Brokerage model as applicable).

- Ensure 100% compliance with IRDAI regulations and evolving regulatory frameworks.

- Build governance structures to support a compliant and scalable insurance business.

4. Partnership & Carrier Management :

- Negotiate and manage deep integrations with leading insurance carriers.

- Drive API-led partnerships to launch exclusive, sachet-sized products tailored to our demographic.

- Build long-term strategic alliances for differentiated offerings.

5. Data Monetization & Embedded Insurance :

- Collaborate with data and product teams to leverage lending and payments data for:

- Pre-approved underwriting models

- Personalized cross-sell and upsell campaigns

-Contextual and embedded insurance offerings

- Build intelligent "nudge-based" marketing strategies to maximize attach rates.

6. Team Building & Execution

- Recruit, mentor, and scale a cross-functional team spanning Product, Operations, Claims, and Partnerships.

- Establish operational excellence frameworks for policy issuance, servicing, and claims management.

- Drive a high-performance, ownership-driven culture.

Required Experience

Experience:

- 10+ years in BFSI, with at least 4-5 years in a leadership role within a leading InsurTech or digital-first insurer.

- Proven Track Record

- Demonstrated experience in scaling a digital insurance business from 0 to significant GMV.

- Experience owning or co-owning P&L with measurable growth outcomes.

Domain Expertise :

- Deep understanding of the Insurance Value Chain.

- Strong knowledge of digital distribution models including POSP, Embedded Insurance, and Direct-to-Consumer.

- Technical & Strategic Capability

- Comfortable working with API-led integrations and automated claims workflows.

- Strong commercial acumen combined with regulatory understanding.

- Ability to operate at both strategic and execution levels in a fast-paced environment.